--- title: "Southbend Restaurant Equipment Repair" description: "Southbend commercial appliance repair. Southbend burners and ovens on a busy line are serviced once the grates are cool and the station can sit out a shift." url: "https://commercialappliancerepair.center/brands/southbend/" --- # Southbend Restaurant Equipment Repair Southbend burners and ovens on a busy line are serviced once the grates are cool and the station can sit out a shift. ## Southbend commercial appliances, specifically. Southbend, built by Middleby in Fuquay-Varina, North Carolina, makes heavy-duty gas and electric restaurant ranges, Platinum sectional cooking lines, convection ovens, fryers, broilers, kettles and braising pans. It also sells self-contained refrigerated and freezer drawer bases that sit under its sectional tops, which puts a piece of cold storage right in the hot line. The Southbend lineup ### Builds 2 commercial appliance types Commercial cold storage · Commercial cooking equipment ### Called out for Pilot Won't Stay Lit on a Fryer, Griddle or Steamer on the Line and 6 more problems on Southbend ### Repairs we do 10 repairs, on any make Commercial appliance diagnostic visit · Walk-in cooler repair · Reach-in and prep table repair · Commercial fryer repair ### Error codes Southbend's current owner manuals describe standing pilots, a Heat On light, timers and probe readings rather than numbered error codes, and its refrigerated bases run on a thermostat and a defrost timer. When something stops, note which light was on and what the display read, and book a visit. Book with what the commercial appliance is doing and the model plate; the visit starts from the symptom. ## The Southbend lineup. Southbend builds 2 of the 4 commercial appliance types this site covers. Which one decides how the visit is planned. [All commercial appliance types](https://commercialappliancerepair.center/types/) Cold storage ### Commercial cold storage **3** of the problems we see on Southbend come up on it Commercial cold storage repair Cooking equipment ### Commercial cooking equipment **5** of the problems we see on Southbend come up on it Commercial cooking equipment repair ## What is particular to Southbend. Most Southbend calls involve Ultimate, S Series and Platinum sectional restaurant ranges, Platinum and TV Series convection ovens, Platinum and mid-tier gas fryers, broilers and salamanders, and the refrigerated and freezer bases under sectional tops. Kettles, braising pans and steamers appear in larger kitchens. ### Cold drawers under a hot top Southbend's refrigerated bases hold 12 x 20 x 4 inch pans in self-closing drawers and are built to carry sectional tops. They run on a thermostat and a defrost timer rather than a coded controller, so a warm drawer is diagnosed with a thermometer, not a code. ### Ovens lit before the tops After the gas has been off, Southbend's manual has the standing pilots relit and the sectional ovens lit first, then a six-minute wait before the top sections go on. We follow the same order when restarting a line after a gas shutoff. ### Probes on the Platinum Pro Platinum Pro convection ovens cook to a probe temperature with two interchangeable wired or wireless probes, and the probe display reads open when nothing is plugged in. If it still reads open with a probe inserted, the probe or its connector needs testing. ### Lights, not codes Southbend's convection ovens signal with a Heat On indicator and a timer alarm rather than numbered codes. That puts more weight on what the cook saw and heard before the oven stopped. Parts Southbend cooking parts, from pilot assemblies and thermocouples to gas valves and thermostats, are ordered by the data plate on each section. The refrigerated base under a top has its own plate and its own parts list, down to the defrost timer and expansion valve. Repair or replace Southbend ranges and ovens with a sound frame are routinely repaired part by part. A refrigerated base with a failed compressor and worn drawers is when we compare the repair with a new base. Book your Southbend visit ## What we are called out for. On Southbend, most often pilot won't stay lit on a fryer, griddle or steamer on the line. [All problems](https://commercialappliancerepair.center/problems/) ### Pilot Won't Stay Lit on a Fryer, Griddle or Steamer on the Line 6 causes, cheapest first ### Commercial Convection Oven Baking Unevenly Across the Racks 6 causes, cheapest first Gas, fire, food at risk or water near power ### Commercial Kitchen Gas Smell Along the Cooking Line: Clear the Room First 6 causes, cheapest first ### Commercial Fryer Not Heating or Slow to Recover Between Baskets 6 causes, cheapest first ### Reach-In Cooler Not Holding Temperature Through a Shift 6 causes, cheapest first Gas, fire, food at risk or water near power ### Restaurant Equipment Burning Smell: Scorched Oil, Hot Wiring or Lint 6 causes, cheapest first ## Not a Southbend? Southbend is one of 35 commercial appliance makes on this site. The other 34 each have a page of their own. [All 35 brands](https://commercialappliancerepair.center/brands/) ## Southbend commercial appliance repair, where we come out. 9 metros, each with its own page. 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Check that the drawers close fully on their rollers and that nothing blocks the base's air intake. If the drawer temperature stays above 41°F, move the food to another cold unit and book a visit. ### In what order should I relight a Southbend line after the gas was off? Southbend's sequence is to relight the standing pilots, light the sectional ovens first and wait six minutes before turning on the top sections. If a pilot will not hold, turn that valve off and book a visit. ### Does a Southbend convection oven show error codes? The Platinum convection ovens in Southbend's current manuals do not publish numbered codes. They use a Heat On indicator, timers with an alarm and, on Platinum Pro models, probe readings such as open. --- **[Read on the site: Southbend Restaurant Equipment Repair](https://commercialappliancerepair.center/brands/southbend/)** **[Book a visit with CommercialApplianceRepair.center](https://commercialappliancerepair.center/schedule/)**