--- title: "Alto-Shaam E01: the roll-in combi's steam generator is low on water" description: "What E01 means on Alto-Shaam E01: the roll-in combi's steam generator is low on waters, what to check before booking, and when it is not a failure at all." url: "https://commercialappliancerepair.center/error-codes/alto-shaam-e01/" --- # Alto-Shaam E01: the roll-in combi's steam generator is low on water Roll-in CTP models make steam in a separate generator that fills through a solenoid valve. ## What E01 actually means. Roll-in CTP models make steam in a separate generator that fills through a solenoid valve. When the upper level probe is still dry five minutes after the valve opens, the display calls out E01. Low supply, scale on the level probe and drain parts that leak are the usual reasons the manual lists. Alto-Shaam commercial appliance display What to do when E01 shows on the commercial appliance ### Kind of code Water, fill and drain Water is not arriving, not reaching its level, not heating or not leaving on time. A dish machine may be short of fill because a supply valve is half closed or its line strainer is clogged, it may drain slowly through a scrap basket full of debris, or its booster may be too scaled to heat the rinse; a combi's steam generator may be scaled or its water treatment exhausted; a washer-extractor may time out on a slow drain. Opening the supply valve, cleaning strainers with the unit off and checking the drain line are fair; a pump, a fill valve, a heater or a leak near wiring is a visit. ### Usually leads to Dish machine repair Undercounter, door-type and conveyor dish machines: tank heaters, boosters, wash pumps, fill and drain valves. ### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone. ### Make Alto-Shaam An Alto-Shaam call is usually booked for the hours between the last plate and the prep crew, so the cabinet can cool and the tech can open it without holding up service. ### Source Alto-Shaam Combitherm CT PROformance Series operator's manual, MN-35948 Rev 21 (10/21) (Wayback copy) Roll-in Combitherm CTP models only, per the E01 row of MN-35948 Rev 21. ## Before you book, in this order. Each step comes from Alto-Shaam's own guidance for E01 on its commercial appliances. Follow it to the end: the last card says whether this is a visit. 01 Press Start to acknowledge the code and let the oven try to recover. 02 Make sure the valve feeding the oven is open and that the kitchen's other taps run normally. 03 If E01 returns, book a visit so the level probe, fill valve and drain pump parts can be checked. ### Still there? It usually turns into [dish machine repair](https://commercialappliancerepair.center/services/dish-machine-repair/). Book with the code and the model number. ### What not to do E01 is not the lower level alarm, which the CTP shows as E51 when the probe near the bottom never sees water. It also appears only on roll-in models; table-top CTP ovens do not list it. ## What you may notice with it. The commercial appliance problems E01 tends to arrive with. Answer these at the commercial appliance before anyone is booked. [All problems](https://commercialappliancerepair.center/problems/) Before you call ### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/) [All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/) It also comes with - [**Combi Oven Steam Problem: Weak Steam, Scale or a Dry Cavity**](https://commercialappliancerepair.center/problems/combi-oven-steam-problem/) Problem ### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display 8 causes, cheapest first Where E01 usually leads ## Dish machine repair. **Dish machine tank heater or booster element, thermostat, fill valve, float switch, drain valve, wash pump seal or motor, conveyor drive · moderate.** Book a visit [What the job involves](https://commercialappliancerepair.center/services/dish-machine-repair/) ## Alto-Shaam commercial appliances. An Alto-Shaam call is usually booked for the hours between the last plate and the prep crew, so the cabinet can cool and the tech can open it without holding up service. [Alto-Shaam commercial appliance repair](https://commercialappliancerepair.center/brands/alto-shaam/) More Alto-Shaam codes [E02](https://commercialappliancerepair.center/error-codes/alto-shaam-e02/) [E03](https://commercialappliancerepair.center/error-codes/alto-shaam-e03/) [E13](https://commercialappliancerepair.center/error-codes/alto-shaam-e13/) [E20](https://commercialappliancerepair.center/error-codes/alto-shaam-e20/) [E21](https://commercialappliancerepair.center/error-codes/alto-shaam-e21/) [E34](https://commercialappliancerepair.center/error-codes/alto-shaam-e34/) [E36](https://commercialappliancerepair.center/error-codes/alto-shaam-e36/) [E57](https://commercialappliancerepair.center/error-codes/alto-shaam-e57/) [E89](https://commercialappliancerepair.center/error-codes/alto-shaam-e89/) [E92](https://commercialappliancerepair.center/error-codes/alto-shaam-e92/) [E100](https://commercialappliancerepair.center/error-codes/alto-shaam-e100/) [E105](https://commercialappliancerepair.center/error-codes/alto-shaam-e105/) [All 15 Alto-Shaam codes](https://commercialappliancerepair.center/error-codes/#codes-alto-shaam) Water, fill and drain on other makes [Blodgett Water Level Error](https://commercialappliancerepair.center/error-codes/blodgett-water-level-error/) [Cleveland LOW WATER light](https://commercialappliancerepair.center/error-codes/cleveland-low-water-light/) [Dexter F2](https://commercialappliancerepair.center/error-codes/dexter-f2/) [Frymaster E33](https://commercialappliancerepair.center/error-codes/frymaster-e33/) [Hatco LO H2O](https://commercialappliancerepair.center/error-codes/hatco-lo-h2o/) [Hobart 019](https://commercialappliancerepair.center/error-codes/hobart-019/) [Miele Professional F18](https://commercialappliancerepair.center/error-codes/miele-professional-f18/) [Pitco DRAINING TURN OFF](https://commercialappliancerepair.center/error-codes/pitco-draining-turn-off/) [All 45 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-water) Alto-Shaam builds this ### Commercial cold storage Reach-in and pass-through cabinets, walk-in coolers and walk-in freezers, prep and sandwich tables, undercounter units and blast chillers that hold a kitchen's food at safe temperatures. Alto-Shaam builds this ### Commercial cooking equipment Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line. ## In Alto-Shaam's own words > Upper water level probe B1 is not satisfied within 5 minutes [Alto-Shaam Combitherm CT PROformance Series operator's manual, MN-35948 Rev 21 (10/21) (Wayback copy)](https://web.archive.org/web/20220509173647/https://www.alto-shaam.com/en/media-library/widen-assets/technical-literature/operators-manual/operators-manual_combitherm_ctp_mn-35948-en-18-pdf.pdf) [Alto-Shaam Combitherm CT PROformance Series operator's manual, MN-35948 Rev 21 (10/21) (Wayback copy)](https://web.archive.org/web/20220509173647/https://www.alto-shaam.com/en/media-library/widen-assets/technical-literature/operators-manual/operators-manual_combitherm_ctp_mn-35948-en-18-pdf.pdf) [Alto-Shaam Combitherm CT PROformance Series operator's manual, MN-35948 Rev 21 (10/21) (Wayback copy)](https://web.archive.org/web/20220509173647/https://www.alto-shaam.com/en/media-library/widen-assets/technical-literature/operators-manual/operators-manual_combitherm_ctp_mn-35948-en-18-pdf.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Roll-in Combitherm CTP models only, per the E01 row of MN-35948 Rev 21. ## Alto-Shaam E01 commercial appliance repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. [All service areas](https://commercialappliancerepair.center/locations/) [Tampa Bay](https://commercialappliancerepair.center/locations/tampa-bay/) FL · 31 areas - [Hyde Park](https://commercialappliancerepair.center/locations/tampa-bay/hyde-park/) - [Davis Islands](https://commercialappliancerepair.center/locations/tampa-bay/davis-islands/) - [Palma Ceia](https://commercialappliancerepair.center/locations/tampa-bay/palma-ceia/) - [Westchase](https://commercialappliancerepair.center/locations/tampa-bay/westchase/) - [Carrollwood](https://commercialappliancerepair.center/locations/tampa-bay/carrollwood/) - [Belleair](https://commercialappliancerepair.center/locations/tampa-bay/belleair/) - [St. Pete Beach](https://commercialappliancerepair.center/locations/tampa-bay/st-pete-beach/) - [Palm Harbor](https://commercialappliancerepair.center/locations/tampa-bay/palm-harbor/) [Orlando](https://commercialappliancerepair.center/locations/orlando/) FL · 30 areas - [Winter Park](https://commercialappliancerepair.center/locations/orlando/winter-park/) - [Windermere](https://commercialappliancerepair.center/locations/orlando/windermere/) - [Dr. Phillips](https://commercialappliancerepair.center/locations/orlando/dr-phillips/) - [Bay Hill](https://commercialappliancerepair.center/locations/orlando/bay-hill/) - [Lake Nona](https://commercialappliancerepair.center/locations/orlando/lake-nona/) - [Heathrow](https://commercialappliancerepair.center/locations/orlando/heathrow/) - [Celebration](https://commercialappliancerepair.center/locations/orlando/celebration/) [Miami / South Florida](https://commercialappliancerepair.center/locations/south-florida/) FL · 47 areas - [Brickell](https://commercialappliancerepair.center/locations/south-florida/brickell/) - [Coconut Grove](https://commercialappliancerepair.center/locations/south-florida/coconut-grove/) - [Coral Gables](https://commercialappliancerepair.center/locations/south-florida/coral-gables/) - [Pinecrest](https://commercialappliancerepair.center/locations/south-florida/pinecrest/) - [Key Biscayne](https://commercialappliancerepair.center/locations/south-florida/key-biscayne/) - [Aventura](https://commercialappliancerepair.center/locations/south-florida/aventura/) - [Sunny Isles Beach](https://commercialappliancerepair.center/locations/south-florida/sunny-isles-beach/) - [Bal Harbour](https://commercialappliancerepair.center/locations/south-florida/bal-harbour/) - [Miami Beach](https://commercialappliancerepair.center/locations/south-florida/miami-beach/) - [Golden Beach](https://commercialappliancerepair.center/locations/south-florida/golden-beach/) - [Weston](https://commercialappliancerepair.center/locations/south-florida/weston/) - [Boca Raton](https://commercialappliancerepair.center/locations/south-florida/boca-raton/) - [Palm Beach](https://commercialappliancerepair.center/locations/south-florida/palm-beach/) [New York Metro](https://commercialappliancerepair.center/locations/new-york/) NY · 75 areas - [Upper East Side](https://commercialappliancerepair.center/locations/new-york/upper-east-side/) - [Upper West Side](https://commercialappliancerepair.center/locations/new-york/upper-west-side/) - [Tribeca](https://commercialappliancerepair.center/locations/new-york/tribeca/) - [SoHo](https://commercialappliancerepair.center/locations/new-york/soho/) - [Greenwich Village](https://commercialappliancerepair.center/locations/new-york/greenwich-village/) - [Battery Park City](https://commercialappliancerepair.center/locations/new-york/battery-park-city/) - [Brooklyn Heights](https://commercialappliancerepair.center/locations/new-york/brooklyn-heights/) - [Park Slope](https://commercialappliancerepair.center/locations/new-york/park-slope/) - [DUMBO](https://commercialappliancerepair.center/locations/new-york/dumbo/) - [Forest Hills](https://commercialappliancerepair.center/locations/new-york/forest-hills/) - [Great Neck](https://commercialappliancerepair.center/locations/new-york/great-neck/) - [Southampton](https://commercialappliancerepair.center/locations/new-york/southampton/) - [Scarsdale](https://commercialappliancerepair.center/locations/new-york/scarsdale/) [Houston](https://commercialappliancerepair.center/locations/houston/) TX · 36 areas - [River Oaks](https://commercialappliancerepair.center/locations/houston/river-oaks/) - [Memorial](https://commercialappliancerepair.center/locations/houston/memorial/) - [Tanglewood](https://commercialappliancerepair.center/locations/houston/tanglewood/) - [Greater Heights](https://commercialappliancerepair.center/locations/houston/greater-heights/) - [Kingwood](https://commercialappliancerepair.center/locations/houston/kingwood/) - [Bellaire](https://commercialappliancerepair.center/locations/houston/bellaire/) - [Bunker Hill Village](https://commercialappliancerepair.center/locations/houston/bunker-hill-village/) - [Piney Point Village](https://commercialappliancerepair.center/locations/houston/piney-point-village/) - [Hunters Creek Village](https://commercialappliancerepair.center/locations/houston/hunters-creek-village/) - [Sugar Land](https://commercialappliancerepair.center/locations/houston/sugar-land/) - [Cinco Ranch](https://commercialappliancerepair.center/locations/houston/cinco-ranch/) - [The Woodlands](https://commercialappliancerepair.center/locations/houston/the-woodlands/) - [West University](https://commercialappliancerepair.center/locations/houston/west-university/) [Chicago](https://commercialappliancerepair.center/locations/chicagoland/) IL · 50 areas - [Lincoln Park](https://commercialappliancerepair.center/locations/chicagoland/lincoln-park/) - [Near North Side](https://commercialappliancerepair.center/locations/chicagoland/near-north-side/) - [West Loop / Near West Side](https://commercialappliancerepair.center/locations/chicagoland/west-loop-near-west-side/) - [Wilmette](https://commercialappliancerepair.center/locations/chicagoland/wilmette/) - [Winnetka](https://commercialappliancerepair.center/locations/chicagoland/winnetka/) - [Glencoe](https://commercialappliancerepair.center/locations/chicagoland/glencoe/) - [River Forest](https://commercialappliancerepair.center/locations/chicagoland/river-forest/) - [Oak Park](https://commercialappliancerepair.center/locations/chicagoland/oak-park/) - [Hinsdale](https://commercialappliancerepair.center/locations/chicagoland/hinsdale/) - [Lake Forest](https://commercialappliancerepair.center/locations/chicagoland/lake-forest/) - [Highland Park](https://commercialappliancerepair.center/locations/chicagoland/highland-park/) - [Gold Coast](https://commercialappliancerepair.center/locations/chicagoland/gold-coast/) - [Lakeview](https://commercialappliancerepair.center/locations/chicagoland/lakeview/) [Los Angeles](https://commercialappliancerepair.center/locations/los-angeles/) CA · 95 areas - [Beverly Hills](https://commercialappliancerepair.center/locations/los-angeles/beverly-hills/) - [Bel Air](https://commercialappliancerepair.center/locations/los-angeles/bel-air/) - [Holmby Hills](https://commercialappliancerepair.center/locations/los-angeles/holmby-hills/) - [Brentwood](https://commercialappliancerepair.center/locations/los-angeles/brentwood/) - [Pacific Palisades](https://commercialappliancerepair.center/locations/los-angeles/pacific-palisades/) - [Santa Monica](https://commercialappliancerepair.center/locations/los-angeles/santa-monica/) - [Hancock Park](https://commercialappliancerepair.center/locations/los-angeles/hancock-park/) - [Studio City](https://commercialappliancerepair.center/locations/los-angeles/studio-city/) - [Calabasas](https://commercialappliancerepair.center/locations/los-angeles/calabasas/) - [Manhattan Beach](https://commercialappliancerepair.center/locations/los-angeles/manhattan-beach/) - [Palos Verdes Estates](https://commercialappliancerepair.center/locations/los-angeles/palos-verdes-estates/) - [Pasadena](https://commercialappliancerepair.center/locations/los-angeles/pasadena/) - [San Marino](https://commercialappliancerepair.center/locations/los-angeles/san-marino/) - [Malibu](https://commercialappliancerepair.center/locations/los-angeles/malibu/) [San Diego](https://commercialappliancerepair.center/locations/san-diego/) CA · 31 areas - [La Jolla](https://commercialappliancerepair.center/locations/san-diego/la-jolla/) - [Carmel Valley](https://commercialappliancerepair.center/locations/san-diego/carmel-valley/) - [Point Loma](https://commercialappliancerepair.center/locations/san-diego/point-loma/) - [Del Mar](https://commercialappliancerepair.center/locations/san-diego/del-mar/) - [Rancho Santa Fe](https://commercialappliancerepair.center/locations/san-diego/rancho-santa-fe/) - [Coronado](https://commercialappliancerepair.center/locations/san-diego/coronado/) - [Encinitas](https://commercialappliancerepair.center/locations/san-diego/encinitas/) - [Solana Beach](https://commercialappliancerepair.center/locations/san-diego/solana-beach/) [San Francisco Bay Area](https://commercialappliancerepair.center/locations/bay-area/) CA · 74 areas - [Pacific Heights](https://commercialappliancerepair.center/locations/bay-area/pacific-heights/) - [Presidio Heights](https://commercialappliancerepair.center/locations/bay-area/presidio-heights/) - [Russian Hill](https://commercialappliancerepair.center/locations/bay-area/russian-hill/) - [Noe Valley](https://commercialappliancerepair.center/locations/bay-area/noe-valley/) - [Sea Cliff](https://commercialappliancerepair.center/locations/bay-area/sea-cliff/) - [Hillsborough](https://commercialappliancerepair.center/locations/bay-area/hillsborough/) - [Atherton](https://commercialappliancerepair.center/locations/bay-area/atherton/) - [Woodside](https://commercialappliancerepair.center/locations/bay-area/woodside/) - [Palo Alto](https://commercialappliancerepair.center/locations/bay-area/palo-alto/) - [Los Altos Hills](https://commercialappliancerepair.center/locations/bay-area/los-altos-hills/) - [Tiburon](https://commercialappliancerepair.center/locations/bay-area/tiburon/) - [Piedmont](https://commercialappliancerepair.center/locations/bay-area/piedmont/) - [Marina](https://commercialappliancerepair.center/locations/bay-area/marina/) For the heart of your home. ## Questions about E01. ### Can I clear E01 myself? Press Start to acknowledge the code and let the oven try to recover. If it comes back, it needs a visit. ### Why does my Alto-Shaam roll-in combi show E01 after the water was shut off? The steam generator could not fill while the supply was closed. Open the valve fully, acknowledge the code and watch whether the next fill completes. ### Can scale cause E01 on an Alto-Shaam Combitherm? Yes. The manual names calcium on the upper level probe as one cause, because a coated probe can miss the water. Regular descaling of the steam generator helps prevent it. ### Does E01 appear on table-top Alto-Shaam combis? The manual says E01 applies only to roll-in models. Table-top owners seeing a water problem should look for other numbers, such as E105. --- **[Read on the site: Alto-Shaam E01: the roll-in combi's steam generator is low on water](https://commercialappliancerepair.center/error-codes/alto-shaam-e01/)** **[Book a visit with CommercialApplianceRepair.center](https://commercialappliancerepair.center/schedule/)**