--- title: "Alto-Shaam E36: the cabinet ran too hot during steaming" description: "What E36 means on Alto-Shaam E36: the cabinet ran too hot during steamings, what to check before booking, and when it is not a failure at all." url: "https://commercialappliancerepair.center/error-codes/alto-shaam-e36/" --- # Alto-Shaam E36: the cabinet ran too hot during steaming In steam mode the CTP cabinet should sit near the boiling point of water. ## What E36 actually means. In steam mode the CTP cabinet should sit near the boiling point of water. E36 is called out when the N6 probe reads above 395°F in steam, retherm or cleaning, or above 600°F in combination, for more than 60 seconds. The manual lists a shut or weak water supply, scale on the injection pipe, a flow restrictor or water valve, or a blocked bypass hose. Alto-Shaam commercial appliance display What to do when E36 shows on the commercial appliance ### Kind of code Temperature and alarms The controller has seen a temperature outside the band it was set for and is saying so: a box above its alarm point, a fryer vat or an oven cavity that tripped its high-limit, or a dish machine rinse that never came up to heat. Often the cause sits outside the unit, such as a door left open during a delivery, a coil packed with grease, a kitchen far hotter than the maker allows or a booster fed cold water. Checking the door, the coil and the air around the unit is fair; move the product if a cold box stays above 41°F, and book the visit. ### Usually leads to Reach-in and prep table repair Reach-ins, pass-throughs, prep tables and blast chillers: gaskets, hinges, fans, thermostats, condensers and compressors. ### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone. ### Make Alto-Shaam An Alto-Shaam call is usually booked for the hours between the last plate and the prep crew, so the cabinet can cool and the tech can open it without holding up service. ### Source Alto-Shaam Combitherm CT PROformance Series operator's manual, MN-35948 Rev 21 (10/21) (Wayback copy) Combitherm CT PROformance (CTP) combi ovens, error code table in operator's manual MN-35948 Rev 21. ## Before you book, in this order. Each step comes from Alto-Shaam's own guidance for E36 on its commercial appliances. Follow it to the end: the last card says whether this is a visit. 01 Acknowledge E36 and stop the program. 02 Make sure the oven's water valve is open and the kitchen has its usual pressure. 03 Book a visit if water is on; the injection pipe, restrictor and valve need a technician. ### Still there? It usually turns into [reach-in and prep table repair](https://commercialappliancerepair.center/services/reach-in-and-prep-table-repair/). Book with the code and the model number. ### What not to do E36 is not the steam generator overheating, which is E13. It is also different from E11, which covers the cabinet running hot in plain convection or combination cooking. ## What you may notice with it. The commercial appliance problems E36 tends to arrive with. Answer these at the commercial appliance before anyone is booked. [All problems](https://commercialappliancerepair.center/problems/) Before you call ### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/) [All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/) It also comes with - [**Combi Oven Steam Problem: Weak Steam, Scale or a Dry Cavity**](https://commercialappliancerepair.center/problems/combi-oven-steam-problem/) - [**Restaurant Equipment Burning Smell: Scorched Oil, Hot Wiring or Lint**](https://commercialappliancerepair.center/problems/commercial-burning-smell/) Problem ### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display 8 causes, cheapest first Where E36 usually leads ## Reach-in and prep table repair. **Reach-in, pass-through or prep table gasket, hinge, fan motor, thermostat or controller, defrost heater, leak repair or compressor · moderate.** Book a visit [What the job involves](https://commercialappliancerepair.center/services/reach-in-and-prep-table-repair/) ## Alto-Shaam commercial appliances. An Alto-Shaam call is usually booked for the hours between the last plate and the prep crew, so the cabinet can cool and the tech can open it without holding up service. [Alto-Shaam commercial appliance repair](https://commercialappliancerepair.center/brands/alto-shaam/) More Alto-Shaam codes [E01](https://commercialappliancerepair.center/error-codes/alto-shaam-e01/) [E02](https://commercialappliancerepair.center/error-codes/alto-shaam-e02/) [E03](https://commercialappliancerepair.center/error-codes/alto-shaam-e03/) [E13](https://commercialappliancerepair.center/error-codes/alto-shaam-e13/) [E20](https://commercialappliancerepair.center/error-codes/alto-shaam-e20/) [E21](https://commercialappliancerepair.center/error-codes/alto-shaam-e21/) [E34](https://commercialappliancerepair.center/error-codes/alto-shaam-e34/) [E57](https://commercialappliancerepair.center/error-codes/alto-shaam-e57/) [E89](https://commercialappliancerepair.center/error-codes/alto-shaam-e89/) [E92](https://commercialappliancerepair.center/error-codes/alto-shaam-e92/) [E100](https://commercialappliancerepair.center/error-codes/alto-shaam-e100/) [E105](https://commercialappliancerepair.center/error-codes/alto-shaam-e105/) [All 15 Alto-Shaam codes](https://commercialappliancerepair.center/error-codes/#codes-alto-shaam) Temperature and alarms on other makes [Beverage-Air Hi](https://commercialappliancerepair.center/error-codes/beverage-air-hi/) [Blodgett Cavity High Temp Error](https://commercialappliancerepair.center/error-codes/blodgett-cavity-high-temp-error/) [Cleveland RESET light](https://commercialappliancerepair.center/error-codes/cleveland-reset-light/) [Continental Refrigerator HI](https://commercialappliancerepair.center/error-codes/continental-refrigerator-hi/) [Delfield Hi](https://commercialappliancerepair.center/error-codes/delfield-hi/) [Frymaster E16](https://commercialappliancerepair.center/error-codes/frymaster-e16/) [Garland E04](https://commercialappliancerepair.center/error-codes/garland-e04/) [Hatco Control Board Overtemp](https://commercialappliancerepair.center/error-codes/hatco-control-board-overtemp/) [All 70 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-temperature) Alto-Shaam builds this ### Commercial cold storage Reach-in and pass-through cabinets, walk-in coolers and walk-in freezers, prep and sandwich tables, undercounter units and blast chillers that hold a kitchen's food at safe temperatures. Alto-Shaam builds this ### Commercial cooking equipment Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line. ## In Alto-Shaam's own words > In Steam program, cavity temperature probe N6 is measuring in excess of 395ºF (200ºC) for more than 60 seconds. [Alto-Shaam Combitherm CT PROformance Series operator's manual, MN-35948 Rev 21 (10/21) (Wayback copy)](https://web.archive.org/web/20220509173647/https://www.alto-shaam.com/en/media-library/widen-assets/technical-literature/operators-manual/operators-manual_combitherm_ctp_mn-35948-en-18-pdf.pdf) [Alto-Shaam Combitherm CT PROformance Series operator's manual, MN-35948 Rev 21 (10/21) (Wayback copy)](https://web.archive.org/web/20220509173647/https://www.alto-shaam.com/en/media-library/widen-assets/technical-literature/operators-manual/operators-manual_combitherm_ctp_mn-35948-en-18-pdf.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Combitherm CT PROformance (CTP) combi ovens, error code table in operator's manual MN-35948 Rev 21. ## Alto-Shaam E36 commercial appliance repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Acknowledge E36 and stop the program. If it comes back, it needs a visit. ### Why would an Alto-Shaam overheat in steam mode and show E36? Without enough water the cabinet dries out and heats past steam temperature. A closed supply or scale in the injection path are the usual causes. ### Can E36 on an Alto-Shaam happen during cleaning? Yes. The manual includes the cleaning program in the E36 limits. ### Is E36 on an Alto-Shaam the same as E11? No. E11 covers convection and combination cooking at 600°F; E36 is the steam-side limit. --- **[Read on the site: Alto-Shaam E36: the cabinet ran too hot during steaming](https://commercialappliancerepair.center/error-codes/alto-shaam-e36/)** **[Book a visit with CommercialApplianceRepair.center](https://commercialappliancerepair.center/schedule/)**