--- title: "Cleveland SureCook light: why the SteamChef timer is not counting down" description: "What SURECOOK light means on Cleveland SureCook light: why the SteamChef timer is not counting downs, what to check before booking, and when it is not a failure…" url: "https://commercialappliancerepair.center/error-codes/cleveland-surecook-light/" --- # Cleveland SureCook light: why the SteamChef timer is not counting down On SteamChef steamers with the dial timer, the SureCook light stays lit while the compartment is below cooking temperature, for example during preheat or right after a full load of frozen pans goes in. ## What SURECOOK light actually means. On SteamChef steamers with the dial timer, the SureCook light stays lit while the compartment is below cooking temperature, for example during preheat or right after a full load of frozen pans goes in. In timed mode the timer does not count down while it is lit, so cook times are not shortened by a cold start. Cleveland commercial appliance display · also shown as SureCook What to do when SURECOOK light shows on the commercial appliance ### Kind of code Mode, not a failure Nothing on the unit has broken; the controller is reporting a state it chose or one somebody set. A defrost pauses cooling for a scheduled melt and shows a warmer air reading for a while, a combi asks for a delime or runs its clean cycle and locks the door until it ends, a dish machine or a laundry machine sits in energy save between busy periods, and a door-open reminder beeps after a long delivery. No part is needed: letting the cycle finish, or the key sequence in the manual, brings the unit back. ### Usually leads to No repair Close the door and give the steamer time; after power-on the light goes out once it has preheated. ### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone. ### Make Cleveland Cleveland equipment often gets a slot mid-afternoon, in the lull when the kitchen can spare a station for an hour. ### Source Cleveland SteamChef 22CET3.1 / 22CET6.1 electric steamer operator manual (clevelandrange.com, Wayback copy) Cleveland SteamChef 22CET3.1 / 22CET6.1 electric steamers with the dial timer control panel; the ON/OFF control panel has no SureCook light. ## Before you book, in this order. Each step comes from Cleveland's own guidance for SURECOOK light on its commercial appliances. Follow it to the end: the last card says whether this is a visit. 01 Close the door and give the steamer time; after power-on the light goes out once it has preheated. 02 Preheat the steamer for about 15 minutes before service so the first batch does not wait on SureCook. 03 If the light stays on for a long time with water in the reservoir, check the power light is on and book a visit if heat never builds. ### Cleared? The code is gone from the controller, the box pulls down to its set point and holds it, the vat or the cavity reaches temperature and recovers on schedule, the rinse hits its heat and the drum finishes its spin, all without a new part. If the same code comes back within a week, or during the next busy shift, mention it when you book. ### What not to do SureCook is normal operation, not an alarm; the steamer is doing what Cleveland designed it to do. A true overheat shows the separate RESET light with a buzzer. ## What you may notice with it. The commercial appliance problems SURECOOK light tends to arrive with. Answer these at the commercial appliance before anyone is booked. [All problems](https://commercialappliancerepair.center/problems/) Before you call ### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/) [All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/) It also comes with - [**Combi Oven Steam Problem: Weak Steam, Scale or a Dry Cavity**](https://commercialappliancerepair.center/problems/combi-oven-steam-problem/) Problem ### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display 8 causes, cheapest first No repair indicated ## Nothing to repair. Nothing on the unit has broken; the controller is reporting a state it chose or one somebody set. A defrost pauses cooling for a scheduled melt and shows a warmer air reading for a while, a combi asks for a delime or runs its clean cycle and locks the door until it ends, a dish machine or a laundry machine sits in energy save between busy periods, and a door-open reminder beeps after a long delivery. No part is needed: letting the cycle finish, or the key sequence in the manual, brings the unit back. [How to read what your commercial appliance is telling you](https://commercialappliancerepair.center/problems/commercial-error-code/) ## Cleveland commercial appliances. Cleveland equipment often gets a slot mid-afternoon, in the lull when the kitchen can spare a station for an hour. [Cleveland commercial appliance repair](https://commercialappliancerepair.center/brands/cleveland/) More Cleveland codes [RESET light](https://commercialappliancerepair.center/error-codes/cleveland-reset-light/) [LOW WATER light](https://commercialappliancerepair.center/error-codes/cleveland-low-water-light/) [VENT AIR](https://commercialappliancerepair.center/error-codes/cleveland-vent-air/) [DESCALE indicator](https://commercialappliancerepair.center/error-codes/cleveland-descale-light/) Mode, not a failure on other makes [Alto-Shaam E100](https://commercialappliancerepair.center/error-codes/alto-shaam-e100/) [Beverage-Air dEF](https://commercialappliancerepair.center/error-codes/beverage-air-def/) [Continental Refrigerator PG](https://commercialappliancerepair.center/error-codes/continental-refrigerator-pg/) [Delfield dEF](https://commercialappliancerepair.center/error-codes/delfield-def/) [Dexter PUSH](https://commercialappliancerepair.center/error-codes/dexter-push/) [Frymaster E39](https://commercialappliancerepair.center/error-codes/frymaster-e39/) [Hatco Lo](https://commercialappliancerepair.center/error-codes/hatco-lo/) [Hobart 029](https://commercialappliancerepair.center/error-codes/hobart-029/) [All 28 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-mode) Cleveland builds this ### Commercial cooking equipment Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line. ## In Cleveland's own words > This light is lit whenever the cooking compartment is below cooking temperature. [Cleveland SteamChef 22CET3.1 / 22CET6.1 electric steamer operator manual (clevelandrange.com, Wayback copy)](https://web.archive.org/web/2015/http://clevelandrange.com/docs/uploaded/cle/CRManuals/22CET(ES)-OPM_Rev.C_MAY_07.pdf) [Cleveland SteamChef 22CET3.1 / 22CET6.1 electric steamer operator manual (clevelandrange.com, Wayback copy)](https://web.archive.org/web/2015/http://clevelandrange.com/docs/uploaded/cle/CRManuals/22CET(ES)-OPM_Rev.C_MAY_07.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Cleveland SteamChef 22CET3.1 / 22CET6.1 electric steamers with the dial timer control panel; the ON/OFF control panel has no SureCook light. ## Cleveland SURECOOK light commercial appliance repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Close the door and give the steamer time; after power-on the light goes out once it has preheated. ### Why won't my Cleveland SteamChef timer start? If the SureCook light is on, the compartment is still below cooking temperature and the timer is waiting. It starts counting once the light goes out. ### How long should the SureCook light stay on? Cleveland suggests turning the steamer on about 15 minutes before cooking so it reaches standby temperature. A light that stays on much longer than that points to a heating problem. ### Is SureCook the same as manual mode on a SteamChef? No. In manual mode the dial timer does not work at all, while SureCook only holds the timer until the compartment is hot. --- **[Read on the site: Cleveland SureCook light: why the SteamChef timer is not counting down](https://commercialappliancerepair.center/error-codes/cleveland-surecook-light/)** **[Book a visit with CommercialApplianceRepair.center](https://commercialappliancerepair.center/schedule/)**