---
title: "Hatco Clean Right Product Sensor: the ITQ cannot see bread on the belt"
description: "What Clean Right Product Sensor means on Hatco Clean Right Product Sensor: the ITQ cannot see bread on the belts, what to check before booking, and when it is…"
url: "https://commercialappliancerepair.center/error-codes/hatco-clean-right-product-sensor/"
---

# Hatco Clean Right Product Sensor: the ITQ cannot see bread on the belt

The ITQ saves energy by sensing when product enters the toaster, using product sensors and reflectors.

## What Clean Right Product Sensor actually means.

The ITQ saves energy by sensing when product enters the toaster, using product sensors and reflectors. When crumbs or grease cover them, the control asks for cleaning with Clean Right, Clean Left or Clean Both Product Sensors. The manual asks for clean sensors and reflectors and correct wiring, with a sensor kit as the fallback.

Hatco commercial appliance display · also shown as Clean Right Product Sensor, Clean Left Product Sensor, Clean Both Product Sensors

What to do when Clean Right Product Sensor shows on the commercial appliance

### Kind of code Sensors and probes

A probe is handing the controller a reading it cannot trust, or none at all: a box or coil sensor torn loose from its clip, a fryer probe coated in carbon from oil left too long between filterings, a combi core probe with a kinked cable, or a connector gone green from steam and cleaning chemicals. The unit then runs on, stops, or shuts the heat or the cooling off to protect itself. Letting it cool and restarting it as the manual describes is fair; a probe that still reads wrong sits behind a panel, and that is a visit.

### Usually leads to Commercial controls and board repair

Controllers, touch panels, relays, contactors and interlocks tested, and replaced only when the evidence says so.

### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.

### Make Hatco

Hatco equipment is often checked in the gap between breakfast and lunch, when the station it serves can do without it for a short while.

### Source Hatco Intelligent Toast-Qwik ITQ conveyor toaster installation and operating manual

Intelligent Toast-Qwik ITQ conveyor toasters; dual-conveyor models name the right, the left or both sensors.

## Before you book, in this order.

Each step comes from Hatco's own guidance for Clean Right Product Sensor on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Switch the toaster off and let it cool.

02

Wipe the named product sensor and its reflector with a soft, damp cloth.

03

Restart and feed a slice to see whether the toaster reacts.

04

If the message returns on clean sensors, book a visit for the sensor wiring.

### Still there?

It usually turns into [commercial controls and board repair](https://commercialappliancerepair.center/services/commercial-controls-and-board-repair/). Book with the code and the model number.

### What not to do

This message is about product detection, not heat. It will not stop an element from working, but the toaster may not wake up for product.

## What you may notice with it.

The commercial appliance problem Clean Right Product Sensor tends to arrive with. Answer these at the commercial appliance before anyone is booked.

[All problems](https://commercialappliancerepair.center/problems/)

Before you call

### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/)

[All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/)

Problem

### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

8 causes, cheapest first

Where Clean Right Product Sensor usually leads

## Commercial controls and board repair.

**Controller, touch panel, probe or sensor, relay, contactor, power supply, door switch or interlock, tested before anything is changed · moderate.**

Book a visit [What the job involves](https://commercialappliancerepair.center/services/commercial-controls-and-board-repair/)

## Hatco commercial appliances.

Hatco equipment is often checked in the gap between breakfast and lunch, when the station it serves can do without it for a short while.

[Hatco commercial appliance repair](https://commercialappliancerepair.center/brands/hatco/)

More Hatco codes

[E1](https://commercialappliancerepair.center/error-codes/hatco-e1/) [E2](https://commercialappliancerepair.center/error-codes/hatco-e2/) [LO H2O](https://commercialappliancerepair.center/error-codes/hatco-lo-h2o/) [Lo](https://commercialappliancerepair.center/error-codes/hatco-lo/) [Temperature Probe Error](https://commercialappliancerepair.center/error-codes/hatco-temperature-probe-error/) [Control Board Overtemp](https://commercialappliancerepair.center/error-codes/hatco-control-board-overtemp/) [Heating Error](https://commercialappliancerepair.center/error-codes/hatco-heating-error/) [Communication Error](https://commercialappliancerepair.center/error-codes/hatco-communication-error/) [Touch Panel Error](https://commercialappliancerepair.center/error-codes/hatco-touch-panel-error/) [Top Element Is Out](https://commercialappliancerepair.center/error-codes/hatco-top-element-is-out/) [Fan Is Stopped](https://commercialappliancerepair.center/error-codes/hatco-fan-is-stopped/) [Clean Fan Filters](https://commercialappliancerepair.center/error-codes/hatco-clean-fan-filters/)

[All 15 Hatco codes](https://commercialappliancerepair.center/error-codes/#codes-hatco)

Sensors and probes on other makes

[Alto-Shaam E20](https://commercialappliancerepair.center/error-codes/alto-shaam-e20/) [Beverage-Air E01](https://commercialappliancerepair.center/error-codes/beverage-air-e01/) [Blodgett Cavity Probe Error](https://commercialappliancerepair.center/error-codes/blodgett-cavity-probe-error/) [Continental Refrigerator E0](https://commercialappliancerepair.center/error-codes/continental-refrigerator-e0/) [Delfield E01](https://commercialappliancerepair.center/error-codes/delfield-e01/) [Dexter TEMP SENSOR SHORT](https://commercialappliancerepair.center/error-codes/dexter-temp-sensor-short/) [Frymaster E13](https://commercialappliancerepair.center/error-codes/frymaster-e13/) [Garland E21](https://commercialappliancerepair.center/error-codes/garland-e21/)

[All 59 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-sensor)

Hatco builds this

### Commercial cold storage

Reach-in and pass-through cabinets, walk-in coolers and walk-in freezers, prep and sandwich tables, undercounter units and blast chillers that hold a kitchen's food at safe temperatures.

Hatco builds this

### Commercial cooking equipment

Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line.

Hatco builds this

### Commercial dish machines

Undercounter, door-type and conveyor dish machines with their booster heaters and chemical feeds, the warewashing station that washes and sanitizes every rack before it goes back on the line.

## In Hatco's own words

> Verify sensors and reflectors are clean.

[Hatco Intelligent Toast-Qwik ITQ conveyor toaster installation and operating manual](https://www.hatcocorp.com/cms/IOMANUALS/000000015578361-00000-20130329.PDF) [Hatco Intelligent Toast-Qwik ITQ conveyor toaster installation and operating manual](https://www.hatcocorp.com/cms/IOMANUALS/000000015578361-00000-20130329.PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Intelligent Toast-Qwik ITQ conveyor toasters; dual-conveyor models name the right, the left or both sensors.

## Hatco Clean Right Product Sensor commercial appliance repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://commercialappliancerepair.center/locations/)

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For the heart of your home.

## Questions about Clean Right Product Sensor.

### Can I clear Clean Right Product Sensor myself?

Switch the toaster off and let it cool. If it comes back, it needs a visit.

### Why does my Hatco ITQ ignore bread on the belt?

A dirty product sensor or reflector cannot see it. Cleaning both usually restores detection.

### Where are the product sensors on a Hatco ITQ?

At the product entry, paired with reflectors across the conveyor. The manual shows their position.

### What does Clean Both Product Sensors mean on a Hatco toaster?

Both lanes of a dual ITQ need their sensors wiped. Clean them the same way.

---

**[Read on the site: Hatco Clean Right Product Sensor: the ITQ cannot see bread on the belt](https://commercialappliancerepair.center/error-codes/hatco-clean-right-product-sensor/)**

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