---
title: "Hatco Top Element Is Out: an ITQ toaster element has stopped heating"
description: "What Top Element Is Out means on Hatco Top Element Is Out: an ITQ toaster element has stopped heatings, what to check before booking, and when it is not a…"
url: "https://commercialappliancerepair.center/error-codes/hatco-top-element-is-out/"
---

# Hatco Top Element Is Out: an ITQ toaster element has stopped heating

ITQ toasters measure current through each element, so they can name the one that failed.

## What Top Element Is Out actually means.

ITQ toasters measure current through each element, so they can name the one that failed. Single-conveyor models report Top Element Is Out or Bottom Element Is Out; dual models add Right and Left. The manual leaves these messages to a service agency, with wiring and resistance checks before a new element.

Hatco commercial appliance display · also shown as Top Element Is Out, Bottom Element Is Out, Top Right Element Is Out, Bottom Right Element Is Out, Top Left Element Is Out, Bottom Left Element Is Out

What to do when Top Element Is Out shows on the commercial appliance

### Kind of code Temperature and alarms

The controller has seen a temperature outside the band it was set for and is saying so: a box above its alarm point, a fryer vat or an oven cavity that tripped its high-limit, or a dish machine rinse that never came up to heat. Often the cause sits outside the unit, such as a door left open during a delivery, a coil packed with grease, a kitchen far hotter than the maker allows or a booster fed cold water. Checking the door, the coil and the air around the unit is fair; move the product if a cold box stays above 41°F, and book the visit.

### Usually leads to Reach-in and prep table repair

Reach-ins, pass-throughs, prep tables and blast chillers: gaskets, hinges, fans, thermostats, condensers and compressors.

### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.

### Make Hatco

Hatco equipment is often checked in the gap between breakfast and lunch, when the station it serves can do without it for a short while.

### Source Hatco Intelligent Toast-Qwik ITQ conveyor toaster installation and operating manual

Intelligent Toast-Qwik ITQ conveyor toasters. Single-conveyor models print Top or Bottom Element Is Out; dual-conveyor models add Right and Left to the wording.

## Before you book, in this order.

Each step comes from Hatco's own guidance for Top Element Is Out on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Keep toasting only if the remaining elements give acceptable results, and expect one side to come out pale.

02

Note the exact wording on the screen, since it names the element position.

03

Book a visit; element tests and replacement are service work.

### Still there?

It usually turns into [reach-in and prep table repair](https://commercialappliancerepair.center/services/reach-in-and-prep-table-repair/). Book with the code and the model number.

### What not to do

This message names a specific element; it is not a probe or board issue. It is also different from Low AC, which is about the incoming voltage.

## What you may notice with it.

The commercial appliance problems Top Element Is Out tends to arrive with. Answer these at the commercial appliance before anyone is booked.

[All problems](https://commercialappliancerepair.center/problems/)

Before you call

### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/)

[All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/)

It also comes with

- [**Commercial Convection Oven Baking Unevenly Across the Racks**](https://commercialappliancerepair.center/problems/commercial-oven-uneven-bake/)

Problem

### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

8 causes, cheapest first

Where Top Element Is Out usually leads

## Reach-in and prep table repair.

**Reach-in, pass-through or prep table gasket, hinge, fan motor, thermostat or controller, defrost heater, leak repair or compressor · moderate.**

Book a visit [What the job involves](https://commercialappliancerepair.center/services/reach-in-and-prep-table-repair/)

## Hatco commercial appliances.

Hatco equipment is often checked in the gap between breakfast and lunch, when the station it serves can do without it for a short while.

[Hatco commercial appliance repair](https://commercialappliancerepair.center/brands/hatco/)

More Hatco codes

[E1](https://commercialappliancerepair.center/error-codes/hatco-e1/) [E2](https://commercialappliancerepair.center/error-codes/hatco-e2/) [LO H2O](https://commercialappliancerepair.center/error-codes/hatco-lo-h2o/) [Lo](https://commercialappliancerepair.center/error-codes/hatco-lo/) [Temperature Probe Error](https://commercialappliancerepair.center/error-codes/hatco-temperature-probe-error/) [Control Board Overtemp](https://commercialappliancerepair.center/error-codes/hatco-control-board-overtemp/) [Heating Error](https://commercialappliancerepair.center/error-codes/hatco-heating-error/) [Communication Error](https://commercialappliancerepair.center/error-codes/hatco-communication-error/) [Touch Panel Error](https://commercialappliancerepair.center/error-codes/hatco-touch-panel-error/) [Fan Is Stopped](https://commercialappliancerepair.center/error-codes/hatco-fan-is-stopped/) [Clean Fan Filters](https://commercialappliancerepair.center/error-codes/hatco-clean-fan-filters/) [Clean Right Product Sensor](https://commercialappliancerepair.center/error-codes/hatco-clean-right-product-sensor/)

[All 15 Hatco codes](https://commercialappliancerepair.center/error-codes/#codes-hatco)

Temperature and alarms on other makes

[Alto-Shaam E13](https://commercialappliancerepair.center/error-codes/alto-shaam-e13/) [Beverage-Air Hi](https://commercialappliancerepair.center/error-codes/beverage-air-hi/) [Blodgett Cavity High Temp Error](https://commercialappliancerepair.center/error-codes/blodgett-cavity-high-temp-error/) [Cleveland RESET light](https://commercialappliancerepair.center/error-codes/cleveland-reset-light/) [Continental Refrigerator HI](https://commercialappliancerepair.center/error-codes/continental-refrigerator-hi/) [Delfield Hi](https://commercialappliancerepair.center/error-codes/delfield-hi/) [Frymaster E16](https://commercialappliancerepair.center/error-codes/frymaster-e16/) [Garland E04](https://commercialappliancerepair.center/error-codes/garland-e04/)

[All 69 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-temperature)

Hatco builds this

### Commercial cold storage

Reach-in and pass-through cabinets, walk-in coolers and walk-in freezers, prep and sandwich tables, undercounter units and blast chillers that hold a kitchen's food at safe temperatures.

Hatco builds this

### Commercial cooking equipment

Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line.

Hatco builds this

### Commercial dish machines

Undercounter, door-type and conveyor dish machines with their booster heaters and chemical feeds, the warewashing station that washes and sanitizes every rack before it goes back on the line.

## In Hatco's own words

> Verify all wire connections on relay and element.

[Hatco Intelligent Toast-Qwik ITQ conveyor toaster installation and operating manual](https://www.hatcocorp.com/cms/IOMANUALS/000000015578361-00000-20130329.PDF) [Hatco Intelligent Toast-Qwik ITQ conveyor toaster installation and operating manual](https://www.hatcocorp.com/cms/IOMANUALS/000000015578361-00000-20130329.PDF) [Hatco Intelligent Toast-Qwik ITQ conveyor toaster installation and operating manual](https://www.hatcocorp.com/cms/IOMANUALS/000000015578361-00000-20130329.PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Intelligent Toast-Qwik ITQ conveyor toasters. Single-conveyor models print Top or Bottom Element Is Out; dual-conveyor models add Right and Left to the wording.

## Hatco Top Element Is Out commercial appliance repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

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For the heart of your home.

## Questions about Top Element Is Out.

### Can I clear Top Element Is Out myself?

Keep toasting only if the remaining elements give acceptable results, and expect one side to come out pale. If it comes back, it needs a visit.

### Why does my Hatco ITQ name the element that failed?

The ITQ reads current through each element, so it knows which one stopped drawing power.

### Can I keep toasting on a Hatco ITQ with one element out?

Results will be uneven on that side. It can get you through a shift, but book a visit soon.

### What is the difference between Top Right and Top Left Element Is Out?

They are the two top elements on dual-conveyor ITQ toasters. The wording tells the technician which lane to open.

---

**[Read on the site: Hatco Top Element Is Out: an ITQ toaster element has stopped heating](https://commercialappliancerepair.center/error-codes/hatco-top-element-is-out/)**

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