--- title: "Hatco Touch Panel Error: grease on the toaster screen or a failing control" description: "What Touch Panel Error means on Hatco Touch Panel Error: grease on the toaster screen or a failing controls, what to check before booking, and when it is not a…" url: "https://commercialappliancerepair.center/error-codes/hatco-touch-panel-error/" --- # Hatco Touch Panel Error: grease on the toaster screen or a failing control Toasters live in greasy air, and a film on the touchpad can confuse it. ## What Touch Panel Error actually means. Toasters live in greasy air, and a film on the touchpad can confuse it. The TQ3 manual first asks you to check the touchpad for grease and dirt and clean it by the Cleaning the Touchscreen Control steps. The ITQ manual adds a firmware update, and both end with a new electronic control if cleaning does not help. Hatco commercial appliance display · also shown as Touch Panel Error What to do when Touch Panel Error shows on the commercial appliance ### Kind of code Controls and power The controller itself is reporting trouble, or the supply behind it is: a display with dead segments, a keypad that stopped responding after steam or degreaser got behind it, relays that stick, stored recipes or cycles that vanished overnight, a blown control fuse, or one leg of a three-phase feed missing so half the heat or the pump is gone. A full power cycle at the breaker, done as the manual describes, clears a passing glitch; a code that returns, a scorched smell or any sign of moisture behind the panel means the breaker stays off, and that is a visit. ### Usually leads to Commercial controls and board repair Controllers, touch panels, relays, contactors and interlocks tested, and replaced only when the evidence says so. ### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone. ### Make Hatco Hatco equipment is often checked in the gap between breakfast and lunch, when the station it serves can do without it for a short while. ### Source Hatco Toast-Qwik TQ3-400, TQ3-500, TQ3-900 and TQ3-2000 conveyor toaster installation and operating manual Toast-Qwik TQ3 touchscreen toasters and Intelligent Toast-Qwik ITQ toasters. ## Before you book, in this order. Each step comes from Hatco's own guidance for Touch Panel Error on its commercial appliances. Follow it to the end: the last card says whether this is a visit. 01 Switch the toaster off and let it cool. 02 Clean the touchscreen following the manual's steps, using a soft cloth and a mild cleaner, never a scraper. 03 Restart and test each key. 04 Should the message come back, the touch control needs a technician; book a visit. ### Still there? It usually turns into [commercial controls and board repair](https://commercialappliancerepair.center/services/commercial-controls-and-board-repair/). Book with the code and the model number. ### What not to do Touch Panel Error is not a heat or element problem. Stuck Key on the ITQ is a separate message, although both come from the touchpad. ## What you may notice with it. The commercial appliance problem Touch Panel Error tends to arrive with. Answer these at the commercial appliance before anyone is booked. [All problems](https://commercialappliancerepair.center/problems/) Before you call ### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/) [All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/) Problem ### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display 8 causes, cheapest first Where Touch Panel Error usually leads ## Commercial controls and board repair. **Controller, touch panel, probe or sensor, relay, contactor, power supply, door switch or interlock, tested before anything is changed · moderate.** Book a visit [What the job involves](https://commercialappliancerepair.center/services/commercial-controls-and-board-repair/) ## Hatco commercial appliances. Hatco equipment is often checked in the gap between breakfast and lunch, when the station it serves can do without it for a short while. [Hatco commercial appliance repair](https://commercialappliancerepair.center/brands/hatco/) More Hatco codes [E1](https://commercialappliancerepair.center/error-codes/hatco-e1/) [E2](https://commercialappliancerepair.center/error-codes/hatco-e2/) [LO H2O](https://commercialappliancerepair.center/error-codes/hatco-lo-h2o/) [Lo](https://commercialappliancerepair.center/error-codes/hatco-lo/) [Temperature Probe Error](https://commercialappliancerepair.center/error-codes/hatco-temperature-probe-error/) [Control Board Overtemp](https://commercialappliancerepair.center/error-codes/hatco-control-board-overtemp/) [Heating Error](https://commercialappliancerepair.center/error-codes/hatco-heating-error/) [Communication Error](https://commercialappliancerepair.center/error-codes/hatco-communication-error/) [Top Element Is Out](https://commercialappliancerepair.center/error-codes/hatco-top-element-is-out/) [Fan Is Stopped](https://commercialappliancerepair.center/error-codes/hatco-fan-is-stopped/) [Clean Fan Filters](https://commercialappliancerepair.center/error-codes/hatco-clean-fan-filters/) [Clean Right Product Sensor](https://commercialappliancerepair.center/error-codes/hatco-clean-right-product-sensor/) [All 15 Hatco codes](https://commercialappliancerepair.center/error-codes/#codes-hatco) Controls and power on other makes [Alto-Shaam E02](https://commercialappliancerepair.center/error-codes/alto-shaam-e02/) [Beverage-Air uLi](https://commercialappliancerepair.center/error-codes/beverage-air-uli/) [Blodgett Com Error](https://commercialappliancerepair.center/error-codes/blodgett-com-error/) [Delfield uLi](https://commercialappliancerepair.center/error-codes/delfield-uli/) [Dexter F1](https://commercialappliancerepair.center/error-codes/dexter-f1/) [Frymaster E19](https://commercialappliancerepair.center/error-codes/frymaster-e19/) [Garland E01](https://commercialappliancerepair.center/error-codes/garland-e01/) [Henny Penny E-4](https://commercialappliancerepair.center/error-codes/henny-penny-e-4/) [All 63 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-board) Hatco builds this ### Commercial cold storage Reach-in and pass-through cabinets, walk-in coolers and walk-in freezers, prep and sandwich tables, undercounter units and blast chillers that hold a kitchen's food at safe temperatures. Hatco builds this ### Commercial cooking equipment Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line. Hatco builds this ### Commercial dish machines Undercounter, door-type and conveyor dish machines with their booster heaters and chemical feeds, the warewashing station that washes and sanitizes every rack before it goes back on the line. ## In Hatco's own words > Check touchpad for grease and dirt buildup. [Hatco Toast-Qwik TQ3-400, TQ3-500, TQ3-900 and TQ3-2000 conveyor toaster installation and operating manual](https://www.hatcocorp.com/cms/IOMANUALS/000000025936977-00000-20170605.PDF) [Hatco Intelligent Toast-Qwik ITQ conveyor toaster installation and operating manual](https://www.hatcocorp.com/cms/IOMANUALS/000000015578361-00000-20130329.PDF) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Toast-Qwik TQ3 touchscreen toasters and Intelligent Toast-Qwik ITQ toasters. ## Hatco Touch Panel Error commercial appliance repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Switch the toaster off and let it cool. If it comes back, it needs a visit. ### How do I clean a Hatco toaster touchscreen? Follow the manual's Cleaning the Touchscreen Control steps with the toaster off and cool. Avoid abrasives that scratch the surface. ### Why does my Hatco touchscreen act up during breakfast rush? Steam and grease from nearby cooking settle on the pad. Wiping it daily prevents most of these messages. ### Can Touch Panel Error damage my Hatco toaster? No, but it can block settings. Clean the pad first; a repeat calls for service. --- **[Read on the site: Hatco Touch Panel Error: grease on the toaster screen or a failing control](https://commercialappliancerepair.center/error-codes/hatco-touch-panel-error/)** **[Book a visit with CommercialApplianceRepair.center](https://commercialappliancerepair.center/schedule/)**