--- title: "Hoshizaki Hi: the cold cabinet has run warm for two hours" description: "What Hi means on Hoshizaki Hi: the cold cabinet has run warm for two hourss, what to check before booking, and when it is not a failure at all." url: "https://commercialappliancerepair.center/error-codes/hoshizaki-hi/" --- # Hoshizaki Hi: the cold cabinet has run warm for two hours The control raises Hi once a cooler cabinet has sat above 57°F, or a freezing cabinet above 26°F, for more than two hours. ## What Hi actually means. The control raises Hi once a cooler cabinet has sat above 57°F, or a freezing cabinet above 26°F, for more than two hours. Hoshizaki's first checks are the doors, the air filter and the condenser. The code clears itself when the temperature comes back into range, but the alarm icon stays lit so the next shift can see it happened. Hoshizaki commercial appliance display · also shown as HI What to do when Hi shows on the commercial appliance ### Kind of code Temperature and alarms The controller has seen a temperature outside the band it was set for and is saying so: a box above its alarm point, a fryer vat or an oven cavity that tripped its high-limit, or a dish machine rinse that never came up to heat. Often the cause sits outside the unit, such as a door left open during a delivery, a coil packed with grease, a kitchen far hotter than the maker allows or a booster fed cold water. Checking the door, the coil and the air around the unit is fair; move the product if a cold box stays above 41°F, and book the visit. ### Usually leads to Reach-in and prep table repair Reach-ins, pass-throughs, prep tables and blast chillers: gaskets, hinges, fans, thermostats, condensers and compressors. ### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone. ### Make Hoshizaki On a Hoshizaki cold cabinet in a restaurant, the tech first finds out when the last good temperature was written on the log. ### Source Hoshizaki Steelheart Series upright A-Series service manual 73237 (archived copy of the Hoshizaki America PDF) Steelheart upright A-Series and Commercial Series upright S-Series use 57°F for coolers and 26°F for freezing cabinets. Steelheart prep tables and equipment stands use 57°F. ## Before you book, in this order. Each step comes from Hoshizaki's own guidance for Hi on its commercial appliances. Follow it to the end: the last card says whether this is a visit. 01 Check product with a probe thermometer and move anything above 41°F in a cooler to a working unit, following your health code on discard. 02 Close every door and make sure no box or sheet pan blocks the air inside the cabinet. 03 Wash the condenser air filter in warm water with a neutral cleaner if it is dusty. 04 Silence the beep with the upper button, log the time and reading, and book a visit if the display does not start falling within an hour. ### Still there? It usually turns into [reach-in and prep table repair](https://commercialappliancerepair.center/services/reach-in-and-prep-table-repair/). Book with the code and the model number. ### What not to do Hi can also appear at start-up on a cabinet that was plugged in warm, and it clears once the cabinet pulls down. It is not UHi, which is a supply voltage warning on Steelheart prep tables. ## What you may notice with it. The commercial appliance problems Hi tends to arrive with. Answer these at the commercial appliance before anyone is booked. [All problems](https://commercialappliancerepair.center/problems/) Before you call ### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/) [All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/) It also comes with - [**Reach-In Cooler Not Holding Temperature Through a Shift**](https://commercialappliancerepair.center/problems/reach-in-not-holding-temperature/) - [**Prep Table Running Warm in the Top Rail and the Base**](https://commercialappliancerepair.center/problems/prep-table-running-warm/) Problem ### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display 8 causes, cheapest first Where Hi usually leads ## Reach-in and prep table repair. **Reach-in, pass-through or prep table gasket, hinge, fan motor, thermostat or controller, defrost heater, leak repair or compressor · moderate.** Book a visit [What the job involves](https://commercialappliancerepair.center/services/reach-in-and-prep-table-repair/) ## Hoshizaki commercial appliances. On a Hoshizaki cold cabinet in a restaurant, the tech first finds out when the last good temperature was written on the log. [Hoshizaki commercial appliance repair](https://commercialappliancerepair.center/brands/hoshizaki/) More Hoshizaki codes [dor](https://commercialappliancerepair.center/error-codes/hoshizaki-dor/) [E01](https://commercialappliancerepair.center/error-codes/hoshizaki-e01/) [E02](https://commercialappliancerepair.center/error-codes/hoshizaki-e02/) [Lo](https://commercialappliancerepair.center/error-codes/hoshizaki-lo/) [UHi](https://commercialappliancerepair.center/error-codes/hoshizaki-uhi/) [ULo](https://commercialappliancerepair.center/error-codes/hoshizaki-ulo/) [E1](https://commercialappliancerepair.center/error-codes/hoshizaki-e1/) [E3](https://commercialappliancerepair.center/error-codes/hoshizaki-e3/) [E7](https://commercialappliancerepair.center/error-codes/hoshizaki-e7/) Temperature and alarms on other makes [Alto-Shaam E13](https://commercialappliancerepair.center/error-codes/alto-shaam-e13/) [Beverage-Air Hi](https://commercialappliancerepair.center/error-codes/beverage-air-hi/) [Blodgett Cavity High Temp Error](https://commercialappliancerepair.center/error-codes/blodgett-cavity-high-temp-error/) [Cleveland RESET light](https://commercialappliancerepair.center/error-codes/cleveland-reset-light/) [Continental Refrigerator HI](https://commercialappliancerepair.center/error-codes/continental-refrigerator-hi/) [Delfield Hi](https://commercialappliancerepair.center/error-codes/delfield-hi/) [Frymaster E16](https://commercialappliancerepair.center/error-codes/frymaster-e16/) [Garland E04](https://commercialappliancerepair.center/error-codes/garland-e04/) [All 69 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-temperature) Hoshizaki builds this ### Commercial cold storage Reach-in and pass-through cabinets, walk-in coolers and walk-in freezers, prep and sandwich tables, undercounter units and blast chillers that hold a kitchen's food at safe temperatures. ## In Hoshizaki's own words > remained above 57°F (13.9°C) for more than 2 hours. [Hoshizaki Steelheart Series upright A-Series service manual 73237 (archived copy of the Hoshizaki America PDF)](http://web.archive.org/web/20260311050402/https://secure.hoshizakiamerica.com/docs/manuals/Steelheart_UR_serv.pdf) [Hoshizaki Steelheart Series upright A-Series service manual 73237 (archived copy of the Hoshizaki America PDF)](http://web.archive.org/web/20260311050402/https://secure.hoshizakiamerica.com/docs/manuals/Steelheart_UR_serv.pdf) [Hoshizaki Steelheart Series upright A-Series service manual 73237 (archived copy of the Hoshizaki America PDF)](http://web.archive.org/web/20260311050402/https://secure.hoshizakiamerica.com/docs/manuals/Steelheart_UR_serv.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Steelheart upright A-Series and Commercial Series upright S-Series use 57°F for coolers and 26°F for freezing cabinets. Steelheart prep tables and equipment stands use 57°F. ## Hoshizaki Hi commercial appliance repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. [All service areas](https://commercialappliancerepair.center/locations/) [Tampa Bay](https://commercialappliancerepair.center/locations/tampa-bay/) FL · 31 areas - [Hyde Park](https://commercialappliancerepair.center/locations/tampa-bay/hyde-park/) - [Davis Islands](https://commercialappliancerepair.center/locations/tampa-bay/davis-islands/) - [Palma Ceia](https://commercialappliancerepair.center/locations/tampa-bay/palma-ceia/) - [Westchase](https://commercialappliancerepair.center/locations/tampa-bay/westchase/) - [Carrollwood](https://commercialappliancerepair.center/locations/tampa-bay/carrollwood/) - [Belleair](https://commercialappliancerepair.center/locations/tampa-bay/belleair/) - [St. Pete Beach](https://commercialappliancerepair.center/locations/tampa-bay/st-pete-beach/) - [Palm Harbor](https://commercialappliancerepair.center/locations/tampa-bay/palm-harbor/) [Orlando](https://commercialappliancerepair.center/locations/orlando/) FL · 30 areas - [Winter Park](https://commercialappliancerepair.center/locations/orlando/winter-park/) - [Windermere](https://commercialappliancerepair.center/locations/orlando/windermere/) - [Dr. Phillips](https://commercialappliancerepair.center/locations/orlando/dr-phillips/) - [Bay Hill](https://commercialappliancerepair.center/locations/orlando/bay-hill/) - [Lake Nona](https://commercialappliancerepair.center/locations/orlando/lake-nona/) - [Heathrow](https://commercialappliancerepair.center/locations/orlando/heathrow/) - [Celebration](https://commercialappliancerepair.center/locations/orlando/celebration/) [Miami / South Florida](https://commercialappliancerepair.center/locations/south-florida/) FL · 47 areas - [Brickell](https://commercialappliancerepair.center/locations/south-florida/brickell/) - [Coconut Grove](https://commercialappliancerepair.center/locations/south-florida/coconut-grove/) - [Coral Gables](https://commercialappliancerepair.center/locations/south-florida/coral-gables/) - [Pinecrest](https://commercialappliancerepair.center/locations/south-florida/pinecrest/) - [Key Biscayne](https://commercialappliancerepair.center/locations/south-florida/key-biscayne/) - [Aventura](https://commercialappliancerepair.center/locations/south-florida/aventura/) - [Sunny Isles Beach](https://commercialappliancerepair.center/locations/south-florida/sunny-isles-beach/) - [Bal Harbour](https://commercialappliancerepair.center/locations/south-florida/bal-harbour/) - [Miami Beach](https://commercialappliancerepair.center/locations/south-florida/miami-beach/) - [Golden Beach](https://commercialappliancerepair.center/locations/south-florida/golden-beach/) - [Weston](https://commercialappliancerepair.center/locations/south-florida/weston/) - [Boca Raton](https://commercialappliancerepair.center/locations/south-florida/boca-raton/) - [Palm Beach](https://commercialappliancerepair.center/locations/south-florida/palm-beach/) [New York Metro](https://commercialappliancerepair.center/locations/new-york/) NY · 75 areas - [Upper East Side](https://commercialappliancerepair.center/locations/new-york/upper-east-side/) - [Upper West Side](https://commercialappliancerepair.center/locations/new-york/upper-west-side/) - [Tribeca](https://commercialappliancerepair.center/locations/new-york/tribeca/) - [SoHo](https://commercialappliancerepair.center/locations/new-york/soho/) - [Greenwich Village](https://commercialappliancerepair.center/locations/new-york/greenwich-village/) - [Battery Park City](https://commercialappliancerepair.center/locations/new-york/battery-park-city/) - [Brooklyn Heights](https://commercialappliancerepair.center/locations/new-york/brooklyn-heights/) - [Park Slope](https://commercialappliancerepair.center/locations/new-york/park-slope/) - [DUMBO](https://commercialappliancerepair.center/locations/new-york/dumbo/) - [Forest Hills](https://commercialappliancerepair.center/locations/new-york/forest-hills/) - [Great Neck](https://commercialappliancerepair.center/locations/new-york/great-neck/) - [Southampton](https://commercialappliancerepair.center/locations/new-york/southampton/) - [Scarsdale](https://commercialappliancerepair.center/locations/new-york/scarsdale/) [Houston](https://commercialappliancerepair.center/locations/houston/) TX · 36 areas - [River Oaks](https://commercialappliancerepair.center/locations/houston/river-oaks/) - [Memorial](https://commercialappliancerepair.center/locations/houston/memorial/) - [Tanglewood](https://commercialappliancerepair.center/locations/houston/tanglewood/) - [Greater Heights](https://commercialappliancerepair.center/locations/houston/greater-heights/) - [Kingwood](https://commercialappliancerepair.center/locations/houston/kingwood/) - [Bellaire](https://commercialappliancerepair.center/locations/houston/bellaire/) - [Bunker Hill Village](https://commercialappliancerepair.center/locations/houston/bunker-hill-village/) - [Piney Point Village](https://commercialappliancerepair.center/locations/houston/piney-point-village/) - [Hunters Creek Village](https://commercialappliancerepair.center/locations/houston/hunters-creek-village/) - [Sugar Land](https://commercialappliancerepair.center/locations/houston/sugar-land/) - [Cinco Ranch](https://commercialappliancerepair.center/locations/houston/cinco-ranch/) - [The Woodlands](https://commercialappliancerepair.center/locations/houston/the-woodlands/) - [West University](https://commercialappliancerepair.center/locations/houston/west-university/) [Chicago](https://commercialappliancerepair.center/locations/chicagoland/) IL · 50 areas - [Lincoln Park](https://commercialappliancerepair.center/locations/chicagoland/lincoln-park/) - [Near North Side](https://commercialappliancerepair.center/locations/chicagoland/near-north-side/) - [West Loop / Near West Side](https://commercialappliancerepair.center/locations/chicagoland/west-loop-near-west-side/) - [Wilmette](https://commercialappliancerepair.center/locations/chicagoland/wilmette/) - [Winnetka](https://commercialappliancerepair.center/locations/chicagoland/winnetka/) - [Glencoe](https://commercialappliancerepair.center/locations/chicagoland/glencoe/) - [River Forest](https://commercialappliancerepair.center/locations/chicagoland/river-forest/) - [Oak Park](https://commercialappliancerepair.center/locations/chicagoland/oak-park/) - [Hinsdale](https://commercialappliancerepair.center/locations/chicagoland/hinsdale/) - [Lake Forest](https://commercialappliancerepair.center/locations/chicagoland/lake-forest/) - [Highland Park](https://commercialappliancerepair.center/locations/chicagoland/highland-park/) - [Gold Coast](https://commercialappliancerepair.center/locations/chicagoland/gold-coast/) - [Lakeview](https://commercialappliancerepair.center/locations/chicagoland/lakeview/) [Los Angeles](https://commercialappliancerepair.center/locations/los-angeles/) CA · 95 areas - [Beverly Hills](https://commercialappliancerepair.center/locations/los-angeles/beverly-hills/) - [Bel Air](https://commercialappliancerepair.center/locations/los-angeles/bel-air/) - [Holmby Hills](https://commercialappliancerepair.center/locations/los-angeles/holmby-hills/) - [Brentwood](https://commercialappliancerepair.center/locations/los-angeles/brentwood/) - [Pacific Palisades](https://commercialappliancerepair.center/locations/los-angeles/pacific-palisades/) - [Santa Monica](https://commercialappliancerepair.center/locations/los-angeles/santa-monica/) - [Hancock Park](https://commercialappliancerepair.center/locations/los-angeles/hancock-park/) - [Studio City](https://commercialappliancerepair.center/locations/los-angeles/studio-city/) - [Calabasas](https://commercialappliancerepair.center/locations/los-angeles/calabasas/) - [Manhattan Beach](https://commercialappliancerepair.center/locations/los-angeles/manhattan-beach/) - [Palos Verdes Estates](https://commercialappliancerepair.center/locations/los-angeles/palos-verdes-estates/) - [Pasadena](https://commercialappliancerepair.center/locations/los-angeles/pasadena/) - [San Marino](https://commercialappliancerepair.center/locations/los-angeles/san-marino/) - [Malibu](https://commercialappliancerepair.center/locations/los-angeles/malibu/) [San Diego](https://commercialappliancerepair.center/locations/san-diego/) CA · 31 areas - [La Jolla](https://commercialappliancerepair.center/locations/san-diego/la-jolla/) - [Carmel Valley](https://commercialappliancerepair.center/locations/san-diego/carmel-valley/) - [Point Loma](https://commercialappliancerepair.center/locations/san-diego/point-loma/) - [Del Mar](https://commercialappliancerepair.center/locations/san-diego/del-mar/) - [Rancho Santa Fe](https://commercialappliancerepair.center/locations/san-diego/rancho-santa-fe/) - [Coronado](https://commercialappliancerepair.center/locations/san-diego/coronado/) - [Encinitas](https://commercialappliancerepair.center/locations/san-diego/encinitas/) - [Solana Beach](https://commercialappliancerepair.center/locations/san-diego/solana-beach/) [San Francisco Bay Area](https://commercialappliancerepair.center/locations/bay-area/) CA · 74 areas - [Pacific Heights](https://commercialappliancerepair.center/locations/bay-area/pacific-heights/) - [Presidio Heights](https://commercialappliancerepair.center/locations/bay-area/presidio-heights/) - [Russian Hill](https://commercialappliancerepair.center/locations/bay-area/russian-hill/) - [Noe Valley](https://commercialappliancerepair.center/locations/bay-area/noe-valley/) - [Sea Cliff](https://commercialappliancerepair.center/locations/bay-area/sea-cliff/) - [Hillsborough](https://commercialappliancerepair.center/locations/bay-area/hillsborough/) - [Atherton](https://commercialappliancerepair.center/locations/bay-area/atherton/) - [Woodside](https://commercialappliancerepair.center/locations/bay-area/woodside/) - [Palo Alto](https://commercialappliancerepair.center/locations/bay-area/palo-alto/) - [Los Altos Hills](https://commercialappliancerepair.center/locations/bay-area/los-altos-hills/) - [Tiburon](https://commercialappliancerepair.center/locations/bay-area/tiburon/) - [Piedmont](https://commercialappliancerepair.center/locations/bay-area/piedmont/) - [Marina](https://commercialappliancerepair.center/locations/bay-area/marina/) For the heart of your home. ## Questions about Hi. ### Can I clear Hi myself? Check product with a probe thermometer and move anything above 41°F in a cooler to a working unit, following your health code on discard. If it comes back, it needs a visit. ### Is food safe when a Hoshizaki cabinet shows Hi? Not necessarily. Hi appears only after two hours above the limit, so check each item with a thermometer and follow your health code for anything held above 41°F. ### Why does Hi keep coming back on my Hoshizaki during lunch? Doors opened constantly, a clogged air filter and a dirty condenser are the causes Hoshizaki lists before a service call. If the cabinet stays warm with clean filters and closed doors, the cooling system needs a technician. ### Does Hi on a Hoshizaki clear by itself? Yes, once the cabinet returns to normal temperature. The alarm icon stays lit afterward, which is a prompt to write the event in your temperature log. --- **[Read on the site: Hoshizaki Hi: the cold cabinet has run warm for two hours](https://commercialappliancerepair.center/error-codes/hoshizaki-hi/)** **[Book a visit with CommercialApplianceRepair.center](https://commercialappliancerepair.center/schedule/)**