--- title: "Pitco IGNITION FAILURE: the gas burner did not prove it lit" description: "What IGNITION FAILURE means on Pitco IGNITION FAILURE: the gas burner did not prove it lits, what to check before booking, and when it is not a failure at all." url: "https://commercialappliancerepair.center/error-codes/pitco-ignition-failure/" --- # Pitco IGNITION FAILURE: the gas burner did not prove it lit Pitco's matchless ignition lights a pilot, and the ignition module opens the main valve once it senses that pilot. ## What IGNITION FAILURE actually means. Pitco's matchless ignition lights a pilot, and the ignition module opens the main valve once it senses that pilot. When the computer calls for heat and the heat feedback does not appear within about 90 seconds, some control versions report it in words as IGNITION FAILURE. A gas supply that is off, a pilot that will not hold, a module that has locked out or a tripped safety switch can all end the same way. Pitco commercial appliance display What to do when IGNITION FAILURE shows on the commercial appliance ### Kind of code Ignition and gas The unit tried to light and never proved a flame, or lit and then lost it. On a fryer, a griddle, a combi or a gas tumbler the ordinary reasons come first: the gas valve at the unit left partly closed after cleaning, a quick-disconnect hose not fully seated, an igniter crusted with grease or lint, a flame sensor or thermopile that no longer reads the heat, or a draft from a hood or a door pulling the pilot away. Checking the valve and running the reset the manual names are fair; if you smell gas, get everyone out first, and the gas valve, the sensor and every fitting stay with a technician. ### Usually leads to Commercial cooking line gas repair Griddles, charbroilers, restaurant ranges and hot tops: pilots, burners, orifices, valves and hoses, leak-checked after. ### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone. ### Make Pitco A Pitco visit begins only once the vat is cool enough to drain, since nobody on the crew should be reaching near hot oil. ### Source Pitco Solstice and Solstice Supreme SG/SSH series gas fryer service manual (L22-345 R1) Pitco Solstice and Solstice Supreme gas fryers with the computer control; the service manual lists IGNITION FAILURE and HEAT FAIL as the two ways the computer reports the missing feedback. ## Before you book, in this order. Each step comes from Pitco's own guidance for IGNITION FAILURE on its commercial appliances. Follow it to the end: the last card says whether this is a visit. 01 Check that the gas supply to the fryer is on at the manual shutoff valve and that the flexible connector has not been pulled loose, without taking any fitting apart. 02 Switch the control off, pause briefly, then on again so the ignition sequence restarts from the beginning. 03 If you smell gas, turn the fryer off, avoid switches and flames, get people outside and phone the gas utility or 911 from there; with no gas smell but a repeat failure, book a visit. ### Still there? It usually turns into [commercial cooking line gas repair](https://commercialappliancerepair.center/services/commercial-cooking-line-gas-repair/). Book with the code and the model number. ### What not to do IGNITION FAILURE is a burner that did not prove flame, not a fryer that is overheating. It shares its cause list with HEAT FAIL, and Pitco's service manual treats the two messages as the same break in the heat circuit. ## What you may notice with it. The commercial appliance problems IGNITION FAILURE tends to arrive with. Answer these at the commercial appliance before anyone is booked. [All problems](https://commercialappliancerepair.center/problems/) Before you call ### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/) [All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/) It also comes with - [**Commercial Fryer Not Heating or Slow to Recover Between Baskets**](https://commercialappliancerepair.center/problems/commercial-fryer-not-heating/) - [**Pilot Won't Stay Lit on a Fryer, Griddle or Steamer on the Line**](https://commercialappliancerepair.center/problems/commercial-pilot-wont-stay-lit/) - [**Commercial Kitchen Gas Smell Along the Cooking Line: Clear the Room First**](https://commercialappliancerepair.center/problems/commercial-gas-smell/) Problem ### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display 8 causes, cheapest first Where IGNITION FAILURE usually leads ## Commercial cooking line gas repair. **Cooking line pilot, thermocouple, burner or orifice, safety valve, griddle thermostat, regulator or quick-disconnect hose, leak-checked · low to moderate.** Book a visit [What the job involves](https://commercialappliancerepair.center/services/commercial-cooking-line-gas-repair/) ## Pitco commercial appliances. A Pitco visit begins only once the vat is cool enough to drain, since nobody on the crew should be reaching near hot oil. [Pitco commercial appliance repair](https://commercialappliancerepair.center/brands/pitco/) More Pitco codes [HEAT FAIL](https://commercialappliancerepair.center/error-codes/pitco-heat-fail/) [PROBE OPEN](https://commercialappliancerepair.center/error-codes/pitco-probe-open/) [SYSTEM FAILURE](https://commercialappliancerepair.center/error-codes/pitco-system-failure/) [Prob](https://commercialappliancerepair.center/error-codes/pitco-prob/) [Prob HI](https://commercialappliancerepair.center/error-codes/pitco-prob-hi/) [DRAINING TURN OFF](https://commercialappliancerepair.center/error-codes/pitco-draining-turn-off/) [POSSIBLE FILTER ISSUE – CHECK AND RESOLVE](https://commercialappliancerepair.center/error-codes/pitco-possible-filter-issue/) [Is vat full?](https://commercialappliancerepair.center/error-codes/pitco-is-vat-full/) [FILTER?](https://commercialappliancerepair.center/error-codes/pitco-filter/) Ignition and gas on other makes [Alto-Shaam E89](https://commercialappliancerepair.center/error-codes/alto-shaam-e89/) [Frymaster E28](https://commercialappliancerepair.center/error-codes/frymaster-e28/) [Henny Penny E-20A](https://commercialappliancerepair.center/error-codes/henny-penny-e-20a/) [Rational Service 32.1](https://commercialappliancerepair.center/error-codes/rational-service-32-1/) [Vulcan IGNITION LOCKOUT](https://commercialappliancerepair.center/error-codes/vulcan-ignition-lockout/) [Wolf Commercial IGNITION light](https://commercialappliancerepair.center/error-codes/wolf-commercial-ignition-light/) [All 14 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-ignition) Pitco builds this ### Commercial cooking equipment Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line. ## In Pitco's own words > “HEAT FAIL” or “IGNITION FAILURE”. This indicates a break in the HD or HFB circuit. [Pitco Solstice and Solstice Supreme SG/SSH series gas fryer service manual (L22-345 R1)](https://www.pitco.com/wp-content/uploads/2022/03/L22-345.pdf) [Pitco Solstice and Solstice Supreme SG/SSH series gas fryer service manual (L22-345 R1)](https://www.pitco.com/wp-content/uploads/2022/03/L22-345.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Pitco Solstice and Solstice Supreme gas fryers with the computer control; the service manual lists IGNITION FAILURE and HEAT FAIL as the two ways the computer reports the missing feedback. ## Pitco IGNITION FAILURE commercial appliance repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Check that the gas supply to the fryer is on at the manual shutoff valve and that the flexible connector has not been pulled loose, without taking any fitting apart. If it comes back, it needs a visit. ### Does a Pitco need to be lit with a match after IGNITION FAILURE? No. Solstice fryers use matchless ignition, so the pilot lights itself when the control is turned on. Holding a flame to the burner is not part of any Pitco procedure. ### Why does my Pitco show IGNITION FAILURE after the fryer was moved? A fryer that was pulled out for cleaning can end up with its gas connector not fully seated or its supply valve half closed. Check those first; a message that survives that check needs a visit. ### Can a tripped high limit cause IGNITION FAILURE on a Pitco? Yes. The high limit and roll-out switch both cut power to the ignition module, so the burner cannot light until the switch is reset. --- **[Read on the site: Pitco IGNITION FAILURE: the gas burner did not prove it lit](https://commercialappliancerepair.center/error-codes/pitco-ignition-failure/)** **[Book a visit with CommercialApplianceRepair.center](https://commercialappliancerepair.center/schedule/)**