--- title: "Pitco POSSIBLE FILTER ISSUE: the auto filter did not refill the tank" description: "What POSSIBLE FILTER ISSUE – CHECK AND RESOLVE means on Pitco POSSIBLE FILTER ISSUE: the auto filter did not refill the tanks, what to check before booking, and…" url: "https://commercialappliancerepair.center/error-codes/pitco-possible-filter-issue/" --- # Pitco POSSIBLE FILTER ISSUE: the auto filter did not refill the tank At the end of an automatic filter cycle the control asks whether the vat is full. ## What POSSIBLE FILTER ISSUE – CHECK AND RESOLVE actually means. At the end of an automatic filter cycle the control asks whether the vat is full. Each NO runs the pump for another 20 seconds. After the fourth NO, the fryer turns off and shows POSSIBLE FILTER ISSUE – CHECK AND RESOLVE, because oil is not getting back into the tank as it should. Pitco commercial appliance display · also shown as POSSIBLE FILTER ISSUE What to do when POSSIBLE FILTER ISSUE – CHECK AND RESOLVE shows on the commercial appliance ### Kind of code Water, fill and drain Water is not arriving, not reaching its level, not heating or not leaving on time. A dish machine may be short of fill because a supply valve is half closed or its line strainer is clogged, it may drain slowly through a scrap basket full of debris, or its booster may be too scaled to heat the rinse; a combi's steam generator may be scaled or its water treatment exhausted; a washer-extractor may time out on a slow drain. Opening the supply valve, cleaning strainers with the unit off and checking the drain line are fair; a pump, a fill valve, a heater or a leak near wiring is a visit. ### Usually leads to Dish machine repair Undercounter, door-type and conveyor dish machines: tank heaters, boosters, wash pumps, fill and drain valves. ### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone. ### Make Pitco A Pitco visit begins only once the vat is cool enough to drain, since nobody on the crew should be reaching near hot oil. ### Source Pitco Reduced Oil Volume frying system SELV14, SELV14T, SELV184 installation and operation manual (L20-406 Rev 7) Pitco auto-filter models covered by the SELV14, SELV14T, SELV184 (L20-406) and SSHLV14, SSHLV184 (L20-407) manuals. ## Before you book, in this order. Each step comes from Pitco's own guidance for POSSIBLE FILTER ISSUE – CHECK AND RESOLVE on its commercial appliances. Follow it to the end: the last card says whether this is a visit. 01 Press YES to acknowledge the message, as the manual directs. 02 When the oil has cooled enough to handle safely, check the filter pan for a clogged filter envelope, a loose pickup tube screen or a filter pan that is not pushed fully in. 03 Clean the pump strainer if your staff are trained to, then try one more filter cycle; if the tank still will not refill, book a visit. ### Still there? It usually turns into [dish machine repair](https://commercialappliancerepair.center/services/dish-machine-repair/). Book with the code and the model number. ### What not to do The message is about oil not returning, not about the fryer's heat. Excess bubbling during return points at air leaks at the pickup or strainer cap, which Pitco lists separately. ## What you may notice with it. The commercial appliance problem POSSIBLE FILTER ISSUE – CHECK AND RESOLVE tends to arrive with. Answer these at the commercial appliance before anyone is booked. [All problems](https://commercialappliancerepair.center/problems/) Before you call ### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/) [All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/) Problem ### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display 8 causes, cheapest first Where POSSIBLE FILTER ISSUE – CHECK AND RESOLVE usually leads ## Dish machine repair. **Dish machine tank heater or booster element, thermostat, fill valve, float switch, drain valve, wash pump seal or motor, conveyor drive · moderate.** Book a visit [What the job involves](https://commercialappliancerepair.center/services/dish-machine-repair/) ## Pitco commercial appliances. A Pitco visit begins only once the vat is cool enough to drain, since nobody on the crew should be reaching near hot oil. [Pitco commercial appliance repair](https://commercialappliancerepair.center/brands/pitco/) More Pitco codes [HEAT FAIL](https://commercialappliancerepair.center/error-codes/pitco-heat-fail/) [IGNITION FAILURE](https://commercialappliancerepair.center/error-codes/pitco-ignition-failure/) [PROBE OPEN](https://commercialappliancerepair.center/error-codes/pitco-probe-open/) [SYSTEM FAILURE](https://commercialappliancerepair.center/error-codes/pitco-system-failure/) [Prob](https://commercialappliancerepair.center/error-codes/pitco-prob/) [Prob HI](https://commercialappliancerepair.center/error-codes/pitco-prob-hi/) [DRAINING TURN OFF](https://commercialappliancerepair.center/error-codes/pitco-draining-turn-off/) [Is vat full?](https://commercialappliancerepair.center/error-codes/pitco-is-vat-full/) [FILTER?](https://commercialappliancerepair.center/error-codes/pitco-filter/) Water, fill and drain on other makes [Alto-Shaam E01](https://commercialappliancerepair.center/error-codes/alto-shaam-e01/) [Blodgett Water Level Error](https://commercialappliancerepair.center/error-codes/blodgett-water-level-error/) [Cleveland LOW WATER light](https://commercialappliancerepair.center/error-codes/cleveland-low-water-light/) [Dexter F2](https://commercialappliancerepair.center/error-codes/dexter-f2/) [Frymaster E33](https://commercialappliancerepair.center/error-codes/frymaster-e33/) [Hatco LO H2O](https://commercialappliancerepair.center/error-codes/hatco-lo-h2o/) [Hobart 019](https://commercialappliancerepair.center/error-codes/hobart-019/) [Miele Professional F18](https://commercialappliancerepair.center/error-codes/miele-professional-f18/) [All 47 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-water) Pitco builds this ### Commercial cooking equipment Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line. ## In Pitco's own words > fryer will turn OFF and display ‘POSSIBLE FILTER ISSUE – CHECK AND RESOLVE’. Press the ‘YES’ key to [Pitco Reduced Oil Volume frying system SELV14, SELV14T, SELV184 installation and operation manual (L20-406 Rev 7)](https://www.pitco.com/wp-content/uploads/2022/03/L20-406.pdf) [Pitco SSHLV14 and SSHLV184 series installation and operation manual (L20-407 rev.5)](https://www.pitco.com/wp-content/uploads/2022/03/L20-407.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Pitco auto-filter models covered by the SELV14, SELV14T, SELV184 (L20-406) and SSHLV14, SSHLV184 (L20-407) manuals. ## Pitco POSSIBLE FILTER ISSUE – CHECK AND RESOLVE commercial appliance repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Press YES to acknowledge the message, as the manual directs. If it comes back, it needs a visit. ### Why did my Pitco turn off in the middle of filtering? It turns off after the fourth NO to the vat-full prompt, which tells it the oil is not coming back. That is when POSSIBLE FILTER ISSUE appears. ### What usually stops oil returning to a Pitco tank? Pitco's chart lists a dirty filter envelope, a clogged pump strainer, a filter pickup not pushed in, worn O-rings and a loose pickup screen. ### Is there oil on the floor when a Pitco shows POSSIBLE FILTER ISSUE? Not usually; the oil is normally still in the filter pan. Check around the fryer anyway and keep the floor dry. --- **[Read on the site: Pitco POSSIBLE FILTER ISSUE: the auto filter did not refill the tank](https://commercialappliancerepair.center/error-codes/pitco-possible-filter-issue/)** **[Book a visit with CommercialApplianceRepair.center](https://commercialappliancerepair.center/schedule/)**