---
title: "Randell dor: an FX drawer has been open for two minutes"
description: "What dor means on Randell dor: an FX drawer has been open for two minutess, what to check before booking, and when it is not a failure at all."
url: "https://commercialappliancerepair.center/error-codes/randell-dor/"
---

# Randell dor: an FX drawer has been open for two minutes

Randell FX units flash dor on the display after a drawer has been open for two minutes.

## What dor actually means.

Randell FX units flash dor on the display after a drawer has been open for two minutes. Out of the box the alarm is visual only; the buzzer can be switched on with a delay in minutes through the control menu. Pressing any button acknowledges it.

Randell commercial appliance display

What to do when dor shows on the commercial appliance

### Kind of code Temperature and alarms

The controller has seen a temperature outside the band it was set for and is saying so: a box above its alarm point, a fryer vat or an oven cavity that tripped its high-limit, or a dish machine rinse that never came up to heat. Often the cause sits outside the unit, such as a door left open during a delivery, a coil packed with grease, a kitchen far hotter than the maker allows or a booster fed cold water. Checking the door, the coil and the air around the unit is fair; move the product if a cold box stays above 41°F, and book the visit.

### Usually leads to Reach-in and prep table repair

Reach-ins, pass-throughs, prep tables and blast chillers: gaskets, hinges, fans, thermostats, condensers and compressors.

### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.

### Make Randell

Randell prep stations that lose temperature over the afternoon are usually visited just before the dinner setup, when the rail can be cleared.

### Source Randell FX Series operator manual, PP MNL1701

Described in Randell's FX Series operator manual (PP MNL1701).

## Before you book, in this order.

Each step comes from Randell's own guidance for dor on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Push every drawer fully closed and make sure no pan edge is catching.

02

Press any button to acknowledge the alarm.

03

Check the drawer gasket and slides, and if dor stays with the drawers shut, book a visit.

### Still there?

It usually turns into [reach-in and prep table repair](https://commercialappliancerepair.center/services/reach-in-and-prep-table-repair/). Book with the code and the model number.

### What not to do

dor is not a temperature alarm, though a drawer left open on a hot line soon causes one. A drawer that will not close is often a slide or a gasket, not the control.

## What you may notice with it.

The commercial appliance problems dor tends to arrive with. Answer these at the commercial appliance before anyone is booked.

[All problems](https://commercialappliancerepair.center/problems/)

Before you call

### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/)

[All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/)

It also comes with

- [**Prep Table Running Warm in the Top Rail and the Base**](https://commercialappliancerepair.center/problems/prep-table-running-warm/)

Problem

### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

8 causes, cheapest first

Where dor usually leads

## Reach-in and prep table repair.

**Reach-in, pass-through or prep table gasket, hinge, fan motor, thermostat or controller, defrost heater, leak repair or compressor · moderate.**

Book a visit [What the job involves](https://commercialappliancerepair.center/services/reach-in-and-prep-table-repair/)

## Randell commercial appliances.

Randell prep stations that lose temperature over the afternoon are usually visited just before the dinner setup, when the rail can be cleared.

[Randell commercial appliance repair](https://commercialappliancerepair.center/brands/randell/)

More Randell codes

[Hi](https://commercialappliancerepair.center/error-codes/randell-hi/) [Lo](https://commercialappliancerepair.center/error-codes/randell-lo/) [CON](https://commercialappliancerepair.center/error-codes/randell-con/) [LEA](https://commercialappliancerepair.center/error-codes/randell-lea/) [uLi](https://commercialappliancerepair.center/error-codes/randell-uli/) [uHi](https://commercialappliancerepair.center/error-codes/randell-uhi/) [E01](https://commercialappliancerepair.center/error-codes/randell-e01/)

Temperature and alarms on other makes

[Alto-Shaam E13](https://commercialappliancerepair.center/error-codes/alto-shaam-e13/) [Beverage-Air Hi](https://commercialappliancerepair.center/error-codes/beverage-air-hi/) [Blodgett Cavity High Temp Error](https://commercialappliancerepair.center/error-codes/blodgett-cavity-high-temp-error/) [Cleveland RESET light](https://commercialappliancerepair.center/error-codes/cleveland-reset-light/) [Continental Refrigerator HI](https://commercialappliancerepair.center/error-codes/continental-refrigerator-hi/) [Delfield Hi](https://commercialappliancerepair.center/error-codes/delfield-hi/) [Frymaster E16](https://commercialappliancerepair.center/error-codes/frymaster-e16/) [Garland E04](https://commercialappliancerepair.center/error-codes/garland-e04/)

[All 70 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-temperature)

Randell builds this

### Commercial cold storage

Reach-in and pass-through cabinets, walk-in coolers and walk-in freezers, prep and sandwich tables, undercounter units and blast chillers that hold a kitchen's food at safe temperatures.

Randell builds this

### Commercial cooking equipment

Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line.

## In Randell's own words

> 1. After 2 minutes the display will flash the alarm message “dor”

[Randell FX Series operator manual, PP MNL1701](https://www.randell.com/sites/randell/files/literature/Randell/Refrigerators%20%26%20Freezers/Precise%20Temp%20FX%20Series/Manuals/FX-Series-Manual-PP-MNL1701.pdf) [Randell FX Series operator manual, PP MNL1701](https://www.randell.com/sites/randell/files/literature/Randell/Refrigerators%20%26%20Freezers/Precise%20Temp%20FX%20Series/Manuals/FX-Series-Manual-PP-MNL1701.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Described in Randell's FX Series operator manual (PP MNL1701).

## Randell dor commercial appliance repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

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For the heart of your home.

## Questions about dor.

### Can I clear dor myself?

Push every drawer fully closed and make sure no pan edge is catching. If it comes back, it needs a visit.

### Why does my Randell FX flash dor when the drawers look shut?

A drawer may stop a little short because of a pan edge or a worn slide, so the switch still reads it open. Pull it out and close it firmly.

### Can I make the Randell FX drawer alarm beep?

Yes. The manual shows how to set a buzzer delay in minutes under the ALA menu; 0 leaves it visual only.

### Does dor mean the Randell drawer is warm?

Not yet. Check the product after the drawer has been closed a while.

---

**[Read on the site: Randell dor: an FX drawer has been open for two minutes](https://commercialappliancerepair.center/error-codes/randell-dor/)**

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