--- title: "Rational Service 10: the steam generator's automatic control needs a technician" description: "What Service 10 means on Rational Service 10: the steam generator's automatic control needs a technicians, what to check before booking, and when it is not a…" url: "https://commercialappliancerepair.center/error-codes/rational-service-10/" --- # Rational Service 10: the steam generator's automatic control needs a technician The steam generator is the boiler that makes fresh steam for steam and combination modes. ## What Service 10 actually means. The steam generator is the boiler that makes fresh steam for steam and combination modes. Service 10 says the logic that runs it on its own is not behaving as expected. Rational marks this message as one where cooking can go on. Rational commercial appliance display · also shown as 10 What to do when Service 10 shows on the commercial appliance ### Kind of code Water, fill and drain Water is not arriving, not reaching its level, not heating or not leaving on time. A dish machine may be short of fill because a supply valve is half closed or its line strainer is clogged, it may drain slowly through a scrap basket full of debris, or its booster may be too scaled to heat the rinse; a combi's steam generator may be scaled or its water treatment exhausted; a washer-extractor may time out on a slow drain. Opening the supply valve, cleaning strainers with the unit off and checking the drain line are fair; a pump, a fill valve, a heater or a leak near wiring is a visit. ### Usually leads to Dish machine repair Undercounter, door-type and conveyor dish machines: tank heaters, boosters, wash pumps, fill and drain valves. ### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone. ### Make Rational A Rational visit is timed after the evening cleaning cycle, when the cabinet is cool and the display can be read without a load inside. ### Source RATIONAL iCombi Pro floor units 20-1/1 and 20-2/1, original instructions for use (US English) Listed in the error message tables of the iCombi Pro floor unit instructions for use (models 20-1/1 and 20-2/1, US English edition). ## Before you book, in this order. Each step comes from Rational's own guidance for Service 10 on its commercial appliances. Follow it to the end: the last card says whether this is a visit. 01 Finish the batch in the oven; the table says cooking is still available with Service 10 on screen. 02 Swipe the message aside so it shrinks to a red symbol at the edge of the display, and keep an eye on steam-heavy recipes for weak results. 03 Note the serial number and software version shown in the message, then book a visit. ### Still there? It usually turns into [dish machine repair](https://commercialappliancerepair.center/services/dish-machine-repair/). Book with the code and the model number. ### What not to do Service 10 is not the scale warning for the steam nozzle, which has its own number (Service 41). It also does not mean the oven has lost its water feed; that is reported under the water supply numbers in the 42 range. ## What you may notice with it. The commercial appliance problems Service 10 tends to arrive with. Answer these at the commercial appliance before anyone is booked. [All problems](https://commercialappliancerepair.center/problems/) Before you call ### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/) [All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/) It also comes with - [**Combi Oven Steam Problem: Weak Steam, Scale or a Dry Cavity**](https://commercialappliancerepair.center/problems/combi-oven-steam-problem/) Problem ### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display 8 causes, cheapest first Where Service 10 usually leads ## Dish machine repair. **Dish machine tank heater or booster element, thermostat, fill valve, float switch, drain valve, wash pump seal or motor, conveyor drive · moderate.** Book a visit [What the job involves](https://commercialappliancerepair.center/services/dish-machine-repair/) ## Rational commercial appliances. A Rational visit is timed after the evening cleaning cycle, when the cabinet is cool and the display can be read without a load inside. [Rational commercial appliance repair](https://commercialappliancerepair.center/brands/rational/) More Rational codes [Service 11](https://commercialappliancerepair.center/error-codes/rational-service-11/) [Service 20.1](https://commercialappliancerepair.center/error-codes/rational-service-20-1/) [Service 25](https://commercialappliancerepair.center/error-codes/rational-service-25/) [Service 28.2](https://commercialappliancerepair.center/error-codes/rational-service-28-2/) [Service 29](https://commercialappliancerepair.center/error-codes/rational-service-29/) [Service 31.1](https://commercialappliancerepair.center/error-codes/rational-service-31-1/) [Service 32.1](https://commercialappliancerepair.center/error-codes/rational-service-32-1/) [Service 40](https://commercialappliancerepair.center/error-codes/rational-service-40/) [Service 41](https://commercialappliancerepair.center/error-codes/rational-service-41/) [Service 42.1](https://commercialappliancerepair.center/error-codes/rational-service-42-1/) [Service 47.1](https://commercialappliancerepair.center/error-codes/rational-service-47-1/) [Service 50](https://commercialappliancerepair.center/error-codes/rational-service-50/) [All 15 Rational codes](https://commercialappliancerepair.center/error-codes/#codes-rational) Water, fill and drain on other makes [Alto-Shaam E01](https://commercialappliancerepair.center/error-codes/alto-shaam-e01/) [Blodgett Water Level Error](https://commercialappliancerepair.center/error-codes/blodgett-water-level-error/) [Cleveland LOW WATER light](https://commercialappliancerepair.center/error-codes/cleveland-low-water-light/) [Dexter F2](https://commercialappliancerepair.center/error-codes/dexter-f2/) [Frymaster E33](https://commercialappliancerepair.center/error-codes/frymaster-e33/) [Hatco LO H2O](https://commercialappliancerepair.center/error-codes/hatco-lo-h2o/) [Hobart 019](https://commercialappliancerepair.center/error-codes/hobart-019/) [Miele Professional F18](https://commercialappliancerepair.center/error-codes/miele-professional-f18/) [All 43 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-water) Rational builds this ### Commercial cooking equipment Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line. ## In Rational's own words > SC automation is malfunctioning. [RATIONAL iCombi Pro floor units 20-1/1 and 20-2/1, original instructions for use (US English)](https://hcms.rational-online.com/hcms/v1.7/entity/documents/155435/storage/MTU1NDM1LzAvbWFzdGVyLy8vMTAxNTcwMzIw/download/manual_original_instruction_icombi_pro_20-1_1,_20-2_1_english_usa.pdf) [RATIONAL iCombi Pro floor units 20-1/1 and 20-2/1, original instructions for use (US English)](https://hcms.rational-online.com/hcms/v1.7/entity/documents/155435/storage/MTU1NDM1LzAvbWFzdGVyLy8vMTAxNTcwMzIw/download/manual_original_instruction_icombi_pro_20-1_1,_20-2_1_english_usa.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed in the error message tables of the iCombi Pro floor unit instructions for use (models 20-1/1 and 20-2/1, US English edition). ## Rational Service 10 commercial appliance repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Finish the batch in the oven; the table says cooking is still available with Service 10 on screen. If it comes back, it needs a visit. ### Can I keep cooking on a Rational iCombi Pro with Service 10? Yes. Rational's own table marks cooking as possible with this message. Plan your steam-heavy items with a little extra checking until the steam generator has had its service check. ### What does SC stand for on a Rational Service 10 message? It is the steam generator, the boiler inside the iCombi Pro that produces steam for moist and combination cooking. Service 10 concerns the automatic control of that part. ### Will Service 10 clear itself on a Rational combi? The manual does not describe a reset for it; it asks you to contact a service partner for every error message. If it keeps returning after a restart, book a visit and have the serial number ready. --- **[Read on the site: Rational Service 10: the steam generator's automatic control needs a technician](https://commercialappliancerepair.center/error-codes/rational-service-10/)** **[Book a visit with CommercialApplianceRepair.center](https://commercialappliancerepair.center/schedule/)**