--- title: "Victory HI: the cabinet is above its high temperature alarm" description: "What HI means on Victory HI: the cabinet is above its high temperature alarms, what to check before booking, and when it is not a failure at all." url: "https://commercialappliancerepair.center/error-codes/victory-hi/" --- # Victory HI: the cabinet is above its high temperature alarm Victory's current reach-ins and warming cabinets use a Carel control that logs alarms by number. ## What HI actually means. Victory's current reach-ins and warming cabinets use a Carel control that logs alarms by number. HI, log code 24, means the cabinet has gone above its high limit. It resets by itself once the temperature returns. On a Victory warming cabinet the high alarm means too much heat, which dries and overcooks held food. Victory commercial appliance display What to do when HI shows on the commercial appliance ### Kind of code Temperature and alarms The controller has seen a temperature outside the band it was set for and is saying so: a box above its alarm point, a fryer vat or an oven cavity that tripped its high-limit, or a dish machine rinse that never came up to heat. Often the cause sits outside the unit, such as a door left open during a delivery, a coil packed with grease, a kitchen far hotter than the maker allows or a booster fed cold water. Checking the door, the coil and the air around the unit is fair; move the product if a cold box stays above 41°F, and book the visit. ### Usually leads to Reach-in and prep table repair Reach-ins, pass-throughs, prep tables and blast chillers: gaskets, hinges, fans, thermostats, condensers and compressors. ### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone. ### Make Victory Victory cabinets in an institutional or hotel kitchen are visited with the kitchen manager on hand to confirm the temperature log. ### Source Victory RS and RSA reach-in installation and operating instructions, 809-190A rev. H (02/05/2026) From the alarm code table of the Carel control in Victory's RS/RSA reach-in manual (809-190A rev. H, 2026); the HS/HIS warming cabinet manual carries the same table. ACRS air curtain units use AH1 and AL1 instead. ## Before you book, in this order. Each step comes from Victory's own guidance for HI on its commercial appliances. Follow it to the end: the last card says whether this is a visit. 01 Probe the food and log the reading and the time. 02 On a cold cabinet, close doors and clear the vents; move food above 41°F to a unit that is holding. 03 Open the alarm log from the keypad, or the Carel Applica app, to see when HI started. 04 If HI returns with the doors closed, book a visit. ### Still there? It usually turns into [reach-in and prep table repair](https://commercialappliancerepair.center/services/reach-in-and-prep-table-repair/). Book with the code and the model number. ### What not to do HI is not HA; HA is a HACCP record of a warm spell during operation, kept until someone clears it. On Victory ACRS air curtain units the same kind of alarm shows as AH1 on a different control. ## What you may notice with it. The commercial appliance problems HI tends to arrive with. Answer these at the commercial appliance before anyone is booked. [All problems](https://commercialappliancerepair.center/problems/) Before you call ### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/) [All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/) It also comes with - [**Reach-In Cooler Not Holding Temperature Through a Shift**](https://commercialappliancerepair.center/problems/reach-in-not-holding-temperature/) - [**Walk-In Cooler Warm Above 41°F With Food Inside**](https://commercialappliancerepair.center/problems/walk-in-cooler-warm/) Problem ### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display 8 causes, cheapest first Where HI usually leads ## Reach-in and prep table repair. **Reach-in, pass-through or prep table gasket, hinge, fan motor, thermostat or controller, defrost heater, leak repair or compressor · moderate.** Book a visit [What the job involves](https://commercialappliancerepair.center/services/reach-in-and-prep-table-repair/) ## Victory commercial appliances. Victory cabinets in an institutional or hotel kitchen are visited with the kitchen manager on hand to confirm the temperature log. [Victory commercial appliance repair](https://commercialappliancerepair.center/brands/victory/) More Victory codes [LO](https://commercialappliancerepair.center/error-codes/victory-lo/) [dor](https://commercialappliancerepair.center/error-codes/victory-dor/) [rE](https://commercialappliancerepair.center/error-codes/victory-re/) [E1](https://commercialappliancerepair.center/error-codes/victory-e1/) [Ed1](https://commercialappliancerepair.center/error-codes/victory-ed1/) [CHt](https://commercialappliancerepair.center/error-codes/victory-cht/) [rSF](https://commercialappliancerepair.center/error-codes/victory-rsf/) [EHI](https://commercialappliancerepair.center/error-codes/victory-ehi/) [HA](https://commercialappliancerepair.center/error-codes/victory-ha/) [HF](https://commercialappliancerepair.center/error-codes/victory-hf/) [SrC](https://commercialappliancerepair.center/error-codes/victory-src/) [Afr](https://commercialappliancerepair.center/error-codes/victory-afr/) [All 14 Victory codes](https://commercialappliancerepair.center/error-codes/#codes-victory) Temperature and alarms on other makes [Alto-Shaam E13](https://commercialappliancerepair.center/error-codes/alto-shaam-e13/) [Beverage-Air Hi](https://commercialappliancerepair.center/error-codes/beverage-air-hi/) [Blodgett Cavity High Temp Error](https://commercialappliancerepair.center/error-codes/blodgett-cavity-high-temp-error/) [Cleveland RESET light](https://commercialappliancerepair.center/error-codes/cleveland-reset-light/) [Continental Refrigerator HI](https://commercialappliancerepair.center/error-codes/continental-refrigerator-hi/) [Delfield Hi](https://commercialappliancerepair.center/error-codes/delfield-hi/) [Frymaster E16](https://commercialappliancerepair.center/error-codes/frymaster-e16/) [Garland E04](https://commercialappliancerepair.center/error-codes/garland-e04/) [All 68 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-temperature) Victory builds this ### Commercial cold storage Reach-in and pass-through cabinets, walk-in coolers and walk-in freezers, prep and sandwich tables, undercounter units and blast chillers that hold a kitchen's food at safe temperatures. Victory builds this ### Commercial cooking equipment Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line. ## In Victory's own words > HI 24 High temperature YES YES YES Automatic [Victory RS and RSA reach-in installation and operating instructions, 809-190A rev. H (02/05/2026)](https://victoryrefrigeration.com/content/manuals/809-190A_MANUAL_INSTALLATION_AND_OPERATION_VICTORY_RS_RSA.pdf) [Victory ACRS air curtain installation and operating instructions, 809-197A rev. D (02/05/2026)](https://store-2t87o3v44u.mybigcommerce.com/content/manuals/809-197A_MANUAL_INSTALLATION_AND_OPERATION_VICTORY_ACRS.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From the alarm code table of the Carel control in Victory's RS/RSA reach-in manual (809-190A rev. H, 2026); the HS/HIS warming cabinet manual carries the same table. ACRS air curtain units use AH1 and AL1 instead. ## Victory HI commercial appliance repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. [All service areas](https://commercialappliancerepair.center/locations/) [Tampa Bay](https://commercialappliancerepair.center/locations/tampa-bay/) FL · 31 areas - [Hyde Park](https://commercialappliancerepair.center/locations/tampa-bay/hyde-park/) - [Davis Islands](https://commercialappliancerepair.center/locations/tampa-bay/davis-islands/) - [Palma Ceia](https://commercialappliancerepair.center/locations/tampa-bay/palma-ceia/) - [Westchase](https://commercialappliancerepair.center/locations/tampa-bay/westchase/) - [Carrollwood](https://commercialappliancerepair.center/locations/tampa-bay/carrollwood/) - [Belleair](https://commercialappliancerepair.center/locations/tampa-bay/belleair/) - [St. Pete Beach](https://commercialappliancerepair.center/locations/tampa-bay/st-pete-beach/) - [Palm Harbor](https://commercialappliancerepair.center/locations/tampa-bay/palm-harbor/) [Orlando](https://commercialappliancerepair.center/locations/orlando/) FL · 30 areas - [Winter Park](https://commercialappliancerepair.center/locations/orlando/winter-park/) - [Windermere](https://commercialappliancerepair.center/locations/orlando/windermere/) - [Dr. Phillips](https://commercialappliancerepair.center/locations/orlando/dr-phillips/) - [Bay Hill](https://commercialappliancerepair.center/locations/orlando/bay-hill/) - [Lake Nona](https://commercialappliancerepair.center/locations/orlando/lake-nona/) - [Heathrow](https://commercialappliancerepair.center/locations/orlando/heathrow/) - [Celebration](https://commercialappliancerepair.center/locations/orlando/celebration/) [Miami / South Florida](https://commercialappliancerepair.center/locations/south-florida/) FL · 47 areas - [Brickell](https://commercialappliancerepair.center/locations/south-florida/brickell/) - [Coconut Grove](https://commercialappliancerepair.center/locations/south-florida/coconut-grove/) - [Coral Gables](https://commercialappliancerepair.center/locations/south-florida/coral-gables/) - [Pinecrest](https://commercialappliancerepair.center/locations/south-florida/pinecrest/) - [Key Biscayne](https://commercialappliancerepair.center/locations/south-florida/key-biscayne/) - [Aventura](https://commercialappliancerepair.center/locations/south-florida/aventura/) - [Sunny Isles Beach](https://commercialappliancerepair.center/locations/south-florida/sunny-isles-beach/) - [Bal Harbour](https://commercialappliancerepair.center/locations/south-florida/bal-harbour/) - [Miami Beach](https://commercialappliancerepair.center/locations/south-florida/miami-beach/) - [Golden Beach](https://commercialappliancerepair.center/locations/south-florida/golden-beach/) - [Weston](https://commercialappliancerepair.center/locations/south-florida/weston/) - [Boca Raton](https://commercialappliancerepair.center/locations/south-florida/boca-raton/) - [Palm Beach](https://commercialappliancerepair.center/locations/south-florida/palm-beach/) [New York Metro](https://commercialappliancerepair.center/locations/new-york/) NY · 75 areas - [Upper East Side](https://commercialappliancerepair.center/locations/new-york/upper-east-side/) - [Upper West Side](https://commercialappliancerepair.center/locations/new-york/upper-west-side/) - [Tribeca](https://commercialappliancerepair.center/locations/new-york/tribeca/) - [SoHo](https://commercialappliancerepair.center/locations/new-york/soho/) - [Greenwich Village](https://commercialappliancerepair.center/locations/new-york/greenwich-village/) - [Battery Park City](https://commercialappliancerepair.center/locations/new-york/battery-park-city/) - [Brooklyn Heights](https://commercialappliancerepair.center/locations/new-york/brooklyn-heights/) - [Park Slope](https://commercialappliancerepair.center/locations/new-york/park-slope/) - [DUMBO](https://commercialappliancerepair.center/locations/new-york/dumbo/) - [Forest Hills](https://commercialappliancerepair.center/locations/new-york/forest-hills/) - [Great Neck](https://commercialappliancerepair.center/locations/new-york/great-neck/) - [Southampton](https://commercialappliancerepair.center/locations/new-york/southampton/) - [Scarsdale](https://commercialappliancerepair.center/locations/new-york/scarsdale/) [Houston](https://commercialappliancerepair.center/locations/houston/) TX · 36 areas - [River Oaks](https://commercialappliancerepair.center/locations/houston/river-oaks/) - [Memorial](https://commercialappliancerepair.center/locations/houston/memorial/) - [Tanglewood](https://commercialappliancerepair.center/locations/houston/tanglewood/) - [Greater Heights](https://commercialappliancerepair.center/locations/houston/greater-heights/) - [Kingwood](https://commercialappliancerepair.center/locations/houston/kingwood/) - [Bellaire](https://commercialappliancerepair.center/locations/houston/bellaire/) - [Bunker Hill Village](https://commercialappliancerepair.center/locations/houston/bunker-hill-village/) - [Piney Point Village](https://commercialappliancerepair.center/locations/houston/piney-point-village/) - [Hunters Creek Village](https://commercialappliancerepair.center/locations/houston/hunters-creek-village/) - [Sugar Land](https://commercialappliancerepair.center/locations/houston/sugar-land/) - [Cinco Ranch](https://commercialappliancerepair.center/locations/houston/cinco-ranch/) - [The Woodlands](https://commercialappliancerepair.center/locations/houston/the-woodlands/) - [West University](https://commercialappliancerepair.center/locations/houston/west-university/) [Chicago](https://commercialappliancerepair.center/locations/chicagoland/) IL · 50 areas - [Lincoln Park](https://commercialappliancerepair.center/locations/chicagoland/lincoln-park/) - [Near North Side](https://commercialappliancerepair.center/locations/chicagoland/near-north-side/) - [West Loop / Near West Side](https://commercialappliancerepair.center/locations/chicagoland/west-loop-near-west-side/) - [Wilmette](https://commercialappliancerepair.center/locations/chicagoland/wilmette/) - [Winnetka](https://commercialappliancerepair.center/locations/chicagoland/winnetka/) - [Glencoe](https://commercialappliancerepair.center/locations/chicagoland/glencoe/) - [River Forest](https://commercialappliancerepair.center/locations/chicagoland/river-forest/) - [Oak Park](https://commercialappliancerepair.center/locations/chicagoland/oak-park/) - [Hinsdale](https://commercialappliancerepair.center/locations/chicagoland/hinsdale/) - [Lake Forest](https://commercialappliancerepair.center/locations/chicagoland/lake-forest/) - [Highland Park](https://commercialappliancerepair.center/locations/chicagoland/highland-park/) - [Gold Coast](https://commercialappliancerepair.center/locations/chicagoland/gold-coast/) - [Lakeview](https://commercialappliancerepair.center/locations/chicagoland/lakeview/) [Los Angeles](https://commercialappliancerepair.center/locations/los-angeles/) CA · 95 areas - [Beverly Hills](https://commercialappliancerepair.center/locations/los-angeles/beverly-hills/) - [Bel Air](https://commercialappliancerepair.center/locations/los-angeles/bel-air/) - [Holmby Hills](https://commercialappliancerepair.center/locations/los-angeles/holmby-hills/) - [Brentwood](https://commercialappliancerepair.center/locations/los-angeles/brentwood/) - [Pacific Palisades](https://commercialappliancerepair.center/locations/los-angeles/pacific-palisades/) - [Santa Monica](https://commercialappliancerepair.center/locations/los-angeles/santa-monica/) - [Hancock Park](https://commercialappliancerepair.center/locations/los-angeles/hancock-park/) - [Studio City](https://commercialappliancerepair.center/locations/los-angeles/studio-city/) - [Calabasas](https://commercialappliancerepair.center/locations/los-angeles/calabasas/) - [Manhattan Beach](https://commercialappliancerepair.center/locations/los-angeles/manhattan-beach/) - [Palos Verdes Estates](https://commercialappliancerepair.center/locations/los-angeles/palos-verdes-estates/) - [Pasadena](https://commercialappliancerepair.center/locations/los-angeles/pasadena/) - [San Marino](https://commercialappliancerepair.center/locations/los-angeles/san-marino/) - [Malibu](https://commercialappliancerepair.center/locations/los-angeles/malibu/) [San Diego](https://commercialappliancerepair.center/locations/san-diego/) CA · 31 areas - [La Jolla](https://commercialappliancerepair.center/locations/san-diego/la-jolla/) - [Carmel Valley](https://commercialappliancerepair.center/locations/san-diego/carmel-valley/) - [Point Loma](https://commercialappliancerepair.center/locations/san-diego/point-loma/) - [Del Mar](https://commercialappliancerepair.center/locations/san-diego/del-mar/) - [Rancho Santa Fe](https://commercialappliancerepair.center/locations/san-diego/rancho-santa-fe/) - [Coronado](https://commercialappliancerepair.center/locations/san-diego/coronado/) - [Encinitas](https://commercialappliancerepair.center/locations/san-diego/encinitas/) - [Solana Beach](https://commercialappliancerepair.center/locations/san-diego/solana-beach/) [San Francisco Bay Area](https://commercialappliancerepair.center/locations/bay-area/) CA · 74 areas - [Pacific Heights](https://commercialappliancerepair.center/locations/bay-area/pacific-heights/) - [Presidio Heights](https://commercialappliancerepair.center/locations/bay-area/presidio-heights/) - [Russian Hill](https://commercialappliancerepair.center/locations/bay-area/russian-hill/) - [Noe Valley](https://commercialappliancerepair.center/locations/bay-area/noe-valley/) - [Sea Cliff](https://commercialappliancerepair.center/locations/bay-area/sea-cliff/) - [Hillsborough](https://commercialappliancerepair.center/locations/bay-area/hillsborough/) - [Atherton](https://commercialappliancerepair.center/locations/bay-area/atherton/) - [Woodside](https://commercialappliancerepair.center/locations/bay-area/woodside/) - [Palo Alto](https://commercialappliancerepair.center/locations/bay-area/palo-alto/) - [Los Altos Hills](https://commercialappliancerepair.center/locations/bay-area/los-altos-hills/) - [Tiburon](https://commercialappliancerepair.center/locations/bay-area/tiburon/) - [Piedmont](https://commercialappliancerepair.center/locations/bay-area/piedmont/) - [Marina](https://commercialappliancerepair.center/locations/bay-area/marina/) For the heart of your home. ## Questions about HI. ### Can I clear HI myself? Probe the food and log the reading and the time. If it comes back, it needs a visit. ### How do I see when the HI alarm started on my Victory? Hold the parameter button for three seconds, press the alarm log button and scroll with the arrows. The Carel Applica app also shows live alarms and a history. ### Does HI on a Victory warming cabinet mean the same thing? It is the same alarm on the same control, but on a warming cabinet it means the cabinet is running hotter than its limit. ### Will HI on a Victory clear by itself? Yes, Victory lists its reset as automatic. The log keeps the record, which helps a technician see how often it happens. --- **[Read on the site: Victory HI: the cabinet is above its high temperature alarm](https://commercialappliancerepair.center/error-codes/victory-hi/)** **[Book a visit with CommercialApplianceRepair.center](https://commercialappliancerepair.center/schedule/)**