---
title: "Vulcan PILOT OUT: the QuickFry pilot flame has gone out"
description: "What PILOT OUT means on Vulcan PILOT OUT: the QuickFry pilot flame has gone outs, what to check before booking, and when it is not a failure at all."
url: "https://commercialappliancerepair.center/error-codes/vulcan-pilot-out/"
---

# Vulcan PILOT OUT: the QuickFry pilot flame has gone out

QuickFry VHG fryers with digital or computer controls watch the pilot and show PILOT OUT when it is not lit.

## What PILOT OUT actually means.

QuickFry VHG fryers with digital or computer controls watch the pilot and show PILOT OUT when it is not lit. Without the pilot the burners cannot come on, so the shortening starts to cool.

Vulcan commercial appliance display

What to do when PILOT OUT shows on the commercial appliance

### Kind of code Ignition and gas

The unit tried to light and never proved a flame, or lit and then lost it. On a fryer, a griddle, a combi or a gas tumbler the ordinary reasons come first: the gas valve at the unit left partly closed after cleaning, a quick-disconnect hose not fully seated, an igniter crusted with grease or lint, a flame sensor or thermopile that no longer reads the heat, or a draft from a hood or a door pulling the pilot away. Checking the valve and running the reset the manual names are fair; if you smell gas, get everyone out first, and the gas valve, the sensor and every fitting stay with a technician.

### Usually leads to Commercial cooking line gas repair

Griddles, charbroilers, restaurant ranges and hot tops: pilots, burners, orifices, valves and hoses, leak-checked after.

### Shows up as Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.

### Make Vulcan

Vulcan equipment is often seen after close, once the line has been scraped down and every burner has cooled.

### Source Vulcan QuickFry VHG-C-D series gas fryers installation and operation manual F-47678 Rev. I, digital (D) and computer (C) controls

Vulcan QuickFry VHG gas fryers with digital (D) or computer (C) controls.

## Before you book, in this order.

Each step comes from Vulcan's own guidance for PILOT OUT on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Turn the power switch off and wait five minutes so any gas in the burner compartment can clear.

02

Switch the fryer back on and let the control try to light the pilot again.

03

Look for a draft from a door, a fan or the hood that could be blowing the pilot out.

04

Book a visit if the pilot will not stay lit, and do not open any gas fittings yourself.

### Still there?

It usually turns into [commercial cooking line gas repair](https://commercialappliancerepair.center/services/commercial-cooking-line-gas-repair/). Book with the code and the model number.

### What not to do

PILOT OUT is not the same as IGNITION LOCKOUT, which reports a gas supply that never lit the burners. It is also different from a tripped high limit, which Vulcan's chart lists separately as a cause of no heat.

## What you may notice with it.

The commercial appliance problems PILOT OUT tends to arrive with. Answer these at the commercial appliance before anyone is booked.

[All problems](https://commercialappliancerepair.center/problems/)

Before you call

### [Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display](https://commercialappliancerepair.center/problems/commercial-error-code/)

[All 8 causes, cheapest first](https://commercialappliancerepair.center/problems/commercial-error-code/)

It also comes with

- [**Commercial Fryer Not Heating or Slow to Recover Between Baskets**](https://commercialappliancerepair.center/problems/commercial-fryer-not-heating/)
- [**Pilot Won't Stay Lit on a Fryer, Griddle or Steamer on the Line**](https://commercialappliancerepair.center/problems/commercial-pilot-wont-stay-lit/)

Problem

### Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

8 causes, cheapest first

Where PILOT OUT usually leads

## Commercial cooking line gas repair.

**Cooking line pilot, thermocouple, burner or orifice, safety valve, griddle thermostat, regulator or quick-disconnect hose, leak-checked · low to moderate.**

Book a visit [What the job involves](https://commercialappliancerepair.center/services/commercial-cooking-line-gas-repair/)

## Vulcan commercial appliances.

Vulcan equipment is often seen after close, once the line has been scraped down and every burner has cooled.

[Vulcan commercial appliance repair](https://commercialappliancerepair.center/brands/vulcan/)

More Vulcan codes

[IGNITION LOCKOUT](https://commercialappliancerepair.center/error-codes/vulcan-ignition-lockout/) [PROBE OPEN](https://commercialappliancerepair.center/error-codes/vulcan-probe-open/) [PROBE SHORT](https://commercialappliancerepair.center/error-codes/vulcan-probe-short/) [HIGH TEMP](https://commercialappliancerepair.center/error-codes/vulcan-high-temp/) [VATFULL? PUSH V](https://commercialappliancerepair.center/error-codes/vulcan-vatfull/) [E1](https://commercialappliancerepair.center/error-codes/vulcan-e1/) [E3](https://commercialappliancerepair.center/error-codes/vulcan-e3/) [E4](https://commercialappliancerepair.center/error-codes/vulcan-e4/) [E7](https://commercialappliancerepair.center/error-codes/vulcan-e7/) [No Heat](https://commercialappliancerepair.center/error-codes/vulcan-no-heat/) [E10](https://commercialappliancerepair.center/error-codes/vulcan-e10/) [E32](https://commercialappliancerepair.center/error-codes/vulcan-e32/)

[All 15 Vulcan codes](https://commercialappliancerepair.center/error-codes/#codes-vulcan)

Ignition and gas on other makes

[Alto-Shaam E89](https://commercialappliancerepair.center/error-codes/alto-shaam-e89/) [Frymaster E28](https://commercialappliancerepair.center/error-codes/frymaster-e28/) [Henny Penny E-20A](https://commercialappliancerepair.center/error-codes/henny-penny-e-20a/) [Pitco HEAT FAIL](https://commercialappliancerepair.center/error-codes/pitco-heat-fail/) [Rational Service 32.1](https://commercialappliancerepair.center/error-codes/rational-service-32-1/) [Wolf Commercial IGNITION light](https://commercialappliancerepair.center/error-codes/wolf-commercial-ignition-light/)

[All 12 codes of this kind](https://commercialappliancerepair.center/error-codes/#family-ignition)

Vulcan builds this

### Commercial cooking equipment

Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line.

## In Vulcan's own words

> PILOT OUT – If the pilot is out, the digital control displays the following message:

[Vulcan QuickFry VHG-C-D series gas fryers installation and operation manual F-47678 Rev. I, digital (D) and computer (C) controls](https://www.vulcanequipment.com/sites/default/files/webdam_asset/151136226.pdf) [Vulcan QuickFry VHG-C-D series gas fryers installation and operation manual F-47678 Rev. I, digital (D) and computer (C) controls](https://www.vulcanequipment.com/sites/default/files/webdam_asset/151136226.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Vulcan QuickFry VHG gas fryers with digital (D) or computer (C) controls.

## Vulcan PILOT OUT commercial appliance repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://commercialappliancerepair.center/locations/)

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For the heart of your home.

## Questions about PILOT OUT.

### Can I clear PILOT OUT myself?

Turn the power switch off and wait five minutes so any gas in the burner compartment can clear. If it comes back, it needs a visit.

### Why does the pilot keep going out on my Vulcan QuickFry?

Drafts, a partly blocked pilot orifice and a weak flame sensor are the usual reasons. Drafts are worth ruling out first; the other two need a technician.

### How long should I wait before restarting a Vulcan QuickFry?

Vulcan asks for five minutes with the power switch off before starting, so gas that collected in the burner compartment can escape.

### Can I keep frying while PILOT OUT shows?

No. The burners cannot light without the pilot, so the shortening will cool below frying temperature.

---

**[Read on the site: Vulcan PILOT OUT: the QuickFry pilot flame has gone out](https://commercialappliancerepair.center/error-codes/vulcan-pilot-out/)**

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