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A stainless door-type dish machine in a restaurant dish room with its hood raised and its wash chamber empty, a clean wire rack on the landing table beside it, the tiled floor dry, nobody at the dish machine.

Cleveland kettle red LOW WATER light: the steam jacket is short of water

Cleveland's self-contained kettles make their own steam from water sealed inside the jacket.

(844) 571-4566

Mon–Sat, 8am–8pm

  • Water, fill and drain
  • Dish machine repair
  • Source: Cleveland

Book a visit

Three short steps, about a minute.

or call (844) 571-4566

What LOW WATER light
actually means.

Cleveland's self-contained kettles make their own steam from water sealed inside the jacket. If that water drops too low, a safety control shuts off the elements or burners and lights the red lamp. On tilting kettles the light also comes on when the kettle is tilted, which is normal.

Cleveland commercial appliance display · also shown as Low Water Indicator Light (Red), red low water light

What to do when LOW WATER light shows on the commercial appliance

Kind of codeWater, fill and drain

Water is not arriving, not reaching its level, not heating or not leaving on time. A dish machine may be short of fill because a supply valve is half closed or its line strainer is clogged, it may drain slowly through a scrap basket full of debris, or its booster may be too scaled to heat the rinse; a combi's steam generator may be scaled or its water treatment exhausted; a washer-extractor may time out on a slow drain. Opening the supply valve, cleaning strainers with the unit off and checking the drain line are fair; a pump, a fill valve, a heater or a leak near wiring is a visit.

Usually leads toDish machine repair

Undercounter, door-type and conveyor dish machines: tank heaters, boosters, wash pumps, fill and drain valves.

Shows up asCommercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.

MakeCleveland

Cleveland equipment often gets a slot mid-afternoon, in the lull when the kitchen can spare a station for an hour.

SourceCleveland KEL electric steam jacketed kettle manual (clevelandrange.com, Wayback copy)

Cleveland self-contained steam jacketed kettles: KEL electric and KGL gas models, stationary and tilting (the tilt note is quoted from the KGL manual, the rest from the KEL manual).

Before you book,
in this order.

Each step comes from Cleveland's own guidance for LOW WATER light on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

If the kettle is tilted, return it upright; the light should go out on its own.

02

If the light stays on with the kettle upright, stop cooking and turn the kettle off at its switch.

03

Do not open the jacket fittings to add water yourself: Cleveland asks for a qualified technician to fix the leak and add distilled water, so book a visit.

Still there?

It usually turns into dish machine repair. Book with the code and the model number.

What not to do

The red light is not the green HEAT light, which cycles on and off during normal cooking. It is also different from a gauge needle in the VENT AIR zone, which means air in the jacket rather than lost water.

What you may
notice with it.

The commercial appliance problem LOW WATER light tends to arrive with. Answer these at the commercial appliance before anyone is booked.

All problems

Before you call

Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

All 8 causes, cheapest first
Close view of the dark touch control panel on the front of a stainless combi oven in a commercial kitchen, one abstract amber warning indicator glowing among unlit icons, the steam-fogged glass door blurred beside it. Problem

Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

8 causes, cheapest first

Where LOW WATER light usually leads

Dish machine repair.

Dish machine tank heater or booster element, thermostat, fill valve, float switch, drain valve, wash pump seal or motor, conveyor drive · moderate.
Book a visit What the job involves

Cleveland
commercial appliances.

Cleveland equipment often gets a slot mid-afternoon, in the lull when the kitchen can spare a station for an hour.

Cleveland commercial appliance repair

More Cleveland codes

RESET lightSURECOOK lightVENT AIRDESCALE indicator

Water, fill and drain on other makes

Alto-Shaam E01Blodgett Water Level ErrorDexter F2Frymaster E33Hatco LO H2OHobart 019Miele Professional F18Pitco DRAINING TURN OFF
All 48 codes of this kind
A working restaurant cooking line under a stainless ventilation hood, two stainless gas fryers with baskets hanging above the oil, a flat griddle and a combi oven with a glass door beside them, the equipment clearly the subject, a cook seen only from behind and shoulders down at the far end of the line, warm kitchen light, small blue flames visible under the griddle. Cleveland builds this

Commercial cooking equipment

Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line.

In Cleveland's own words

Low Water Indicator Light (Red)
Cleveland KEL electric steam jacketed kettle manual (clevelandrange.com, Wayback copy) Cleveland KGL gas floor kettle manual (clevelandrange.com, Wayback copy) Cleveland KEL electric steam jacketed kettle manual (clevelandrange.com, Wayback copy)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Cleveland self-contained steam jacketed kettles: KEL electric and KGL gas models, stationary and tilting (the tilt note is quoted from the KGL manual, the rest from the KEL manual).

Cleveland LOW WATER light commercial appliance repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A restaurant team working a busy commercial kitchen line.
For the heart of your home.

Questions
about LOW WATER light.

Can I clear LOW WATER light myself?
If the kettle is tilted, return it upright; the light should go out on its own. If it comes back, it needs a visit.
Why does the red light come on when we tilt the Cleveland kettle?
Tilting moves the water in the jacket away from the heaters, so the safety sees low water. Cleveland says that is normal; the light should go out when the kettle is upright.
Can we top up the water in a Cleveland steam jacket?
Cleveland asks for a technician, because a jacket that lost water has a leak somewhere and refilling uses distilled water with a rust inhibitor. Adding tap water can damage the jacket.
How much water does a Cleveland kettle need when the light comes on?
The KEL manual gives a chart by size, from 1 gallon for a 25-gallon kettle to 2.8 gallons for a 100-gallon kettle. The technician adds it after the leak is fixed.

Back to your everyday

Still showing LOW WATER light?

A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.

Schedule a repair Call (844) 571-4566
(844) 571-4566 Schedule a repair