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A stainless sandwich prep table on a restaurant line, the prep table's lid raised over a row of covered food pans, a probe thermometer standing in one pan, nobody at the table.

Randell dor: an FX drawer has been open for two minutes

Randell FX units flash dor on the display after a drawer has been open for two minutes.

(844) 571-4566

Mon–Sat, 8am–8pm

  • Temperature and alarms
  • Reach-in and prep table repair
  • Source: Randell

Book a visit

Three short steps, about a minute.

or call (844) 571-4566

What dor
actually means.

Randell FX units flash dor on the display after a drawer has been open for two minutes. Out of the box the alarm is visual only; the buzzer can be switched on with a delay in minutes through the control menu. Pressing any button acknowledges it.

Randell commercial appliance display

What to do when dor shows on the commercial appliance

Kind of codeTemperature and alarms

The controller has seen a temperature outside the band it was set for and is saying so: a box above its alarm point, a fryer vat or an oven cavity that tripped its high-limit, or a dish machine rinse that never came up to heat. Often the cause sits outside the unit, such as a door left open during a delivery, a coil packed with grease, a kitchen far hotter than the maker allows or a booster fed cold water. Checking the door, the coil and the air around the unit is fair; move the product if a cold box stays above 41°F, and book the visit.

Usually leads toReach-in and prep table repair

Reach-ins, pass-throughs, prep tables and blast chillers: gaskets, hinges, fans, thermostats, condensers and compressors.

Shows up asCommercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.

MakeRandell

Randell prep stations that lose temperature over the afternoon are usually visited just before the dinner setup, when the rail can be cleared.

SourceRandell FX Series operator manual, PP MNL1701

Described in Randell's FX Series operator manual (PP MNL1701).

Before you book,
in this order.

Each step comes from Randell's own guidance for dor on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Push every drawer fully closed and make sure no pan edge is catching.

02

Press any button to acknowledge the alarm.

03

Check the drawer gasket and slides, and if dor stays with the drawers shut, book a visit.

Still there?

It usually turns into reach-in and prep table repair. Book with the code and the model number.

What not to do

dor is not a temperature alarm, though a drawer left open on a hot line soon causes one. A drawer that will not close is often a slide or a gasket, not the control.

What you may
notice with it.

The commercial appliance problems dor tends to arrive with. Answer these at the commercial appliance before anyone is booked.

All problems

Before you call

Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

All 8 causes, cheapest first

It also comes with

Close view of the dark touch control panel on the front of a stainless combi oven in a commercial kitchen, one abstract amber warning indicator glowing among unlit icons, the steam-fogged glass door blurred beside it. Problem

Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

8 causes, cheapest first

Where dor usually leads

Reach-in and prep table repair.

Reach-in, pass-through or prep table gasket, hinge, fan motor, thermostat or controller, defrost heater, leak repair or compressor · moderate.
Book a visit What the job involves

Randell
commercial appliances.

Randell prep stations that lose temperature over the afternoon are usually visited just before the dinner setup, when the rail can be cleared.

Randell commercial appliance repair

More Randell codes

HiLoCONLEAuLiuHiE01

Temperature and alarms on other makes

Alto-Shaam E13Beverage-Air HiBlodgett Cavity High Temp ErrorCleveland RESET lightContinental Refrigerator HIDelfield HiFrymaster E16Garland E04
All 70 codes of this kind
A row of three stainless steel reach-in cabinets with solid doors along the wall of a working restaurant kitchen, the reach-ins clearly the subject, one door open showing sheet pans of prepped vegetables on wire shelves, a walk-in cooler door with a clear strip curtain visible at the far end, a cook seen only from behind in a white jacket passing in the soft background, bright even kitchen light. Randell builds this

Commercial cold storage

Reach-in and pass-through cabinets, walk-in coolers and walk-in freezers, prep and sandwich tables, undercounter units and blast chillers that hold a kitchen's food at safe temperatures.

 A working restaurant cooking line under a stainless ventilation hood, two stainless gas fryers with baskets hanging above the oil, a flat griddle and a combi oven with a glass door beside them, the equipment clearly the subject, a cook seen only from behind and shoulders down at the far end of the line, warm kitchen light, small blue flames visible under the griddle. Randell builds this

Commercial cooking equipment

Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line.

In Randell's own words

1. After 2 minutes the display will flash the alarm message “dor”
Randell FX Series operator manual, PP MNL1701 Randell FX Series operator manual, PP MNL1701

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Described in Randell's FX Series operator manual (PP MNL1701).

Randell dor commercial appliance repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A restaurant team working a busy commercial kitchen line.
For the heart of your home.

Questions
about dor.

Can I clear dor myself?
Push every drawer fully closed and make sure no pan edge is catching. If it comes back, it needs a visit.
Why does my Randell FX flash dor when the drawers look shut?
A drawer may stop a little short because of a pan edge or a worn slide, so the switch still reads it open. Pull it out and close it firmly.
Can I make the Randell FX drawer alarm beep?
Yes. The manual shows how to set a buzzer delay in minutes under the ALA menu; 0 leaves it visual only.
Does dor mean the Randell drawer is warm?
Not yet. Check the product after the drawer has been closed a while.

Back to your everyday

Still showing dor?

A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.

Schedule a repair Call (844) 571-4566
(844) 571-4566 Schedule a repair