The open door of a cold stainless combi oven in a commercial kitchen, its empty racks in view and a thin core temperature probe hanging on its holder inside the cavity, nobody at the combi oven.

Hatco Clean Right Product Sensor: the ITQ cannot see bread on the belt

The ITQ saves energy by sensing when product enters the toaster, using product sensors and reflectors.

(844) 571-4566

Mon–Sat, 8am–8pm

  • Sensors and probes
  • Commercial controls and board repair
  • Source: Hatco

Book a visit

Three short steps, about a minute.

or call (844) 571-4566

What Clean Right Product Sensor
actually means.

The ITQ saves energy by sensing when product enters the toaster, using product sensors and reflectors. When crumbs or grease cover them, the control asks for cleaning with Clean Right, Clean Left or Clean Both Product Sensors. The manual asks for clean sensors and reflectors and correct wiring, with a sensor kit as the fallback.

Hatco commercial appliance display · also shown as Clean Right Product Sensor, Clean Left Product Sensor, Clean Both Product Sensors

What to do when Clean Right Product Sensor shows on the commercial appliance

Before you book,
in this order.

Each step comes from Hatco's own guidance for Clean Right Product Sensor on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Switch the toaster off and let it cool.

02

Wipe the named product sensor and its reflector with a soft, damp cloth.

03

Restart and feed a slice to see whether the toaster reacts.

04

If the message returns on clean sensors, book a visit for the sensor wiring.

Still there?

It usually turns into commercial controls and board repair. Book with the code and the model number.

What not to do

This message is about product detection, not heat. It will not stop an element from working, but the toaster may not wake up for product.

What you may
notice with it.

The commercial appliance problem Clean Right Product Sensor tends to arrive with. Answer these at the commercial appliance before anyone is booked.

All problems

Where Clean Right Product Sensor usually leads

Commercial controls and board repair.

Controller, touch panel, probe or sensor, relay, contactor, power supply, door switch or interlock, tested before anything is changed · moderate.

In Hatco's own words

Verify sensors and reflectors are clean.
Hatco Intelligent Toast-Qwik ITQ conveyor toaster installation and operating manual Hatco Intelligent Toast-Qwik ITQ conveyor toaster installation and operating manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Intelligent Toast-Qwik ITQ conveyor toasters; dual-conveyor models name the right, the left or both sensors.

Hatco Clean Right Product Sensor commercial appliance repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A restaurant team working a busy commercial kitchen line.
For the heart of your home.

Questions
about Clean Right Product Sensor.

Can I clear Clean Right Product Sensor myself?
Switch the toaster off and let it cool. If it comes back, it needs a visit.
Why does my Hatco ITQ ignore bread on the belt?
A dirty product sensor or reflector cannot see it. Cleaning both usually restores detection.
Where are the product sensors on a Hatco ITQ?
At the product entry, paired with reflectors across the conveyor. The manual shows their position.
What does Clean Both Product Sensors mean on a Hatco toaster?
Both lanes of a dual ITQ need their sensors wiped. Clean them the same way.

Back to your everyday

Still showing Clean Right Product Sensor?

A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.

(844) 571-4566 Schedule a repair