

Miele Professional Drain: the dish machine could not pump out
When the drain pump cannot empty the wash cabinet, the machine stops with an alarm and the word Drain.
Mon–Sat, 8am–8pm
- Water, fill and drain
- Dish machine repair
- Source: Miele Professional
Book a visit
Three short steps, about a minute.
or call (844) 571-4566
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What Drain
actually means.
When the drain pump cannot empty the wash cabinet, the machine stops with an alarm and the word Drain. Miele points to the filter combination, the drain pump and kinks or loops in the drain hose.
Miele Professional commercial appliance display
What to do when Drain shows on the commercial applianceKind of codeWater, fill and drain
Water is not arriving, not reaching its level, not heating or not leaving on time. A dish machine may be short of fill because a supply valve is half closed or its line strainer is clogged, it may drain slowly through a scrap basket full of debris, or its booster may be too scaled to heat the rinse; a combi's steam generator may be scaled or its water treatment exhausted; a washer-extractor may time out on a slow drain. Opening the supply valve, cleaning strainers with the unit off and checking the drain line are fair; a pump, a fill valve, a heater or a leak near wiring is a visit.
Usually leads toDish machine repair
Undercounter, door-type and conveyor dish machines: tank heaters, boosters, wash pumps, fill and drain valves.
Shows up asCommercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display
A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.
MakeMiele Professional
Miele Professional machines in a small business laundry are usually visited at the start of the day, before the first full load.
SourceMiele Professional PFD 101 U / PFD 102i commercial dish machine operating instructions, en-US (media.miele.com)
Miele Professional PFD 101 U built-under and PFD 102 i integrated commercial dish machines (en-US operating instructions); the PFD 401 U and PFD 404 U fresh-water machines are sold alongside them.
Before you book,
in this order.
Each step comes from Miele Professional's own guidance for Drain on its commercial appliances. Follow it to the end: the last card says whether this is a visit.
Turn the machine off.
Clean the filter combination in the wash cabinet as shown under Cleaning the filters.
Check the drain hose behind the machine for kinks or loops, and book a visit if Drain returns after the filters are clean.
What not to do
Drain is a pump-out problem, not a leak; a leak trips the Waterproof message. Water standing in the cabinet at the end of a cycle without any message is usually the same cause in a milder form.
What you may
notice with it.
The commercial appliance problems Drain tends to arrive with. Answer these at the commercial appliance before anyone is booked.
All problemsWhere Drain usually leads
Dish machine repair.
Miele Professional
commercial appliances.
Miele Professional machines in a small business laundry are usually visited at the start of the day, before the first full load.
Miele Professional commercial appliance repairMore Miele Professional codes
Water, fill and drain on other makes
Commercial dish machines
Undercounter, door-type and conveyor dish machines with their booster heaters and chemical feeds, the warewashing station that washes and sanitizes every rack before it goes back on the line.
Commercial laundry equipment
Coin, card and app-paid front-load machines, washer-extractors, stacked units and tumble dryers in laundromats, multi-housing laundry rooms, hotels, gyms and on-premise laundries.
In Miele Professional's own words
Water-drainage fault.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Miele Professional PFD 101 U built-under and PFD 102 i integrated commercial dish machines (en-US operating instructions); the PFD 401 U and PFD 404 U fresh-water machines are sold alongside them.
Miele Professional Drain commercial appliance repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Drain.
Can I clear Drain myself?
Why does our Miele Professional stop with Drain during dinner service?
Is it safe for staff to clean the Miele drain pump?
Can a loop in the drain hose cause Drain?
Back to your everyday
Still showing Drain?
A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.