A stainless door-type dish machine in a restaurant dish room with its hood raised and its wash chamber empty, a clean wire rack on the landing table beside it, the tiled floor dry, nobody at the dish machine.

Miele Professional Drain: the dish machine could not pump out

When the drain pump cannot empty the wash cabinet, the machine stops with an alarm and the word Drain.

(844) 571-4566

Mon–Sat, 8am–8pm

  • Water, fill and drain
  • Dish machine repair
  • Source: Miele Professional

Book a visit

Three short steps, about a minute.

or call (844) 571-4566

What Drain
actually means.

When the drain pump cannot empty the wash cabinet, the machine stops with an alarm and the word Drain. Miele points to the filter combination, the drain pump and kinks or loops in the drain hose.

Miele Professional commercial appliance display

What to do when Drain shows on the commercial appliance

Kind of codeWater, fill and drain

Water is not arriving, not reaching its level, not heating or not leaving on time. A dish machine may be short of fill because a supply valve is half closed or its line strainer is clogged, it may drain slowly through a scrap basket full of debris, or its booster may be too scaled to heat the rinse; a combi's steam generator may be scaled or its water treatment exhausted; a washer-extractor may time out on a slow drain. Opening the supply valve, cleaning strainers with the unit off and checking the drain line are fair; a pump, a fill valve, a heater or a leak near wiring is a visit.

Usually leads toDish machine repair

Undercounter, door-type and conveyor dish machines: tank heaters, boosters, wash pumps, fill and drain valves.

Shows up asCommercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.

MakeMiele Professional

Miele Professional machines in a small business laundry are usually visited at the start of the day, before the first full load.

SourceMiele Professional PFD 101 U / PFD 102i commercial dish machine operating instructions, en-US (media.miele.com)

Miele Professional PFD 101 U built-under and PFD 102 i integrated commercial dish machines (en-US operating instructions); the PFD 401 U and PFD 404 U fresh-water machines are sold alongside them.

Before you book,
in this order.

Each step comes from Miele Professional's own guidance for Drain on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Turn the machine off.

02

Clean the filter combination in the wash cabinet as shown under Cleaning the filters.

03

Check the drain hose behind the machine for kinks or loops, and book a visit if Drain returns after the filters are clean.

Still there?

It usually turns into dish machine repair. Book with the code and the model number.

What not to do

Drain is a pump-out problem, not a leak; a leak trips the Waterproof message. Water standing in the cabinet at the end of a cycle without any message is usually the same cause in a milder form.

Where Drain usually leads

Dish machine repair.

Dish machine tank heater or booster element, thermostat, fill valve, float switch, drain valve, wash pump seal or motor, conveyor drive · moderate.

In Miele Professional's own words

Water-drainage fault.
Miele Professional PFD 101 U / PFD 102i commercial dish machine operating instructions, en-US (media.miele.com) Miele Professional PFD 101 U / PFD 102i commercial dish machine operating instructions, en-US (media.miele.com)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Miele Professional PFD 101 U built-under and PFD 102 i integrated commercial dish machines (en-US operating instructions); the PFD 401 U and PFD 404 U fresh-water machines are sold alongside them.

Miele Professional Drain commercial appliance repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A restaurant team working a busy commercial kitchen line.
For the heart of your home.

Questions
about Drain.

Can I clear Drain myself?
Turn the machine off. If it comes back, it needs a visit.
Why does our Miele Professional stop with Drain during dinner service?
Food waste packs the filter combination fastest on busy nights. Cleaning the filters between rushes prevents most Drain stops.
Is it safe for staff to clean the Miele drain pump?
The manual includes an owner procedure for the drain pump with the machine off. If staff are not comfortable with it, book a visit.
Can a loop in the drain hose cause Drain?
Yes. Miele lists kinks and loops in the hose, which slow the pump-out enough to stop the program.

Back to your everyday

Still showing Drain?

A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.

(844) 571-4566 Schedule a repair