A row of front-load commercial laundry machines in an on-premise laundry, their round glass doors closed and drums empty, a folding table and a stack of clean white towels beside them, nobody at the machines.

Miele Professional F78: the dish machine's circulation pump has a problem

The circulation pump pushes wash water through the spray arms in every cycle.

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Mon–Sat, 8am–8pm

  • Motors and drives
  • Commercial laundry machine repair
  • Source: Miele Professional

Book a visit

Three short steps, about a minute.

or call (844) 571-4566

What F78
actually means.

The circulation pump pushes wash water through the spray arms in every cycle. When the control sees the pump not behaving as expected, it stops the program, sounds the alarm and shows F78. A single restart is allowed; a repeat means a technical problem.

Miele Professional commercial appliance display

What to do when F78 shows on the commercial appliance

Kind of codeMotors and drives

Something that should turn is not turning, or not at the speed the controller expects. A washer-extractor's drive or its inverter may stop the spin when the load is out of balance or a bearing drags, a tumbler's belt may slip so the drum barely moves, a convection or combi fan may slow on worn bearings and bake unevenly, and a dish machine's wash pump may hum without spraying. Redistributing a load, confirming the door is latched and running the machine's own test cycle are fair; a drum, a belt or a motor is a visit, and nobody reaches into a drum that could still move.

Usually leads toCommercial laundry machine repair

Coin, card and on-premise laundry machines and tumblers: door locks, bearings, inverters, burners and payment hardware.

Shows up asCommercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.

MakeMiele Professional

Miele Professional machines in a small business laundry are usually visited at the start of the day, before the first full load.

SourceMiele Professional PFD 101 U / PFD 102i commercial dish machine operating instructions, en-US (media.miele.com)

Miele Professional PFD 101 U built-under and PFD 102 i integrated commercial dish machines (en-US operating instructions); the PFD 401 U and PFD 404 U fresh-water machines are sold alongside them.

Before you book,
in this order.

Each step comes from Miele Professional's own guidance for F78 on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Turn the machine off, then on again, and restart the program you need, as Miele allows once.

02

Before restarting, check the filter combination in the wash cabinet is clean and seated, since a clogged filter starves the pump.

03

If F78 comes back, turn the machine off, close the water faucet and book a visit.

Still there?

It usually turns into commercial laundry machine repair. Book with the code and the model number.

What not to do

F78 is about the wash pump, not the drain pump; a water-drainage problem shows the word Drain instead. It is also not a heating reading, so dishes coming out cool without F78 need a different check.

Where F78 usually leads

Commercial laundry machine repair.

Laundry machine door lock, belt, bearings and seal, drain valve, inverter or motor; tumbler igniter, flame sensor, gas valve coil or airflow switch · moderate.

In Miele Professional's own words

Circulation-pump fault.
Miele Professional PFD 101 U / PFD 102i commercial dish machine operating instructions, en-US (media.miele.com) Miele Professional PFD 101 U / PFD 102i commercial dish machine operating instructions, en-US (media.miele.com)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Miele Professional PFD 101 U built-under and PFD 102 i integrated commercial dish machines (en-US operating instructions); the PFD 401 U and PFD 404 U fresh-water machines are sold alongside them.

Miele Professional F78 commercial appliance repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A restaurant team working a busy commercial kitchen line.
For the heart of your home.

Questions
about F78.

Can I clear F78 myself?
Turn the machine off, then on again, and restart the program you need, as Miele allows once. If it comes back, it needs a visit.
Can a glass shard cause F78 on a Miele Professional dish machine?
Debris in the filter area can hamper the circulation pump. Clean the filter combination as the manual shows before restarting, and book a visit if F78 returns.
How many times should we restart after F78?
Once. Miele treats a second F78 as a technical problem, so close the faucet and wait for a technician.
Does F78 mean dishes from the last cycle are unsafe?
The cycle stopped partway, so treat that load as not washed and run it again once the machine is fixed or on another machine.

Back to your everyday

Still showing F78?

A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.

(844) 571-4566 Schedule a repair