Hobart 038: incoming power is too high
The LXn checks its supply voltage and shuts down when it is higher than the machine's rating, showing Incoming power to machine is too high with 038.
Mon–Sat, 8am–8pm
- Controls and power
- Commercial controls and board repair
- Source: Hobart
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What 038
actually means.
The LXn checks its supply voltage and shuts down when it is higher than the machine's rating, showing Incoming power to machine is too high with 038. Hobart asks for the breaker to be turned off and the supply checked against the data plate.
Hobart commercial appliance display · also shown as Error 038
What to do when 038 shows on the commercial applianceKind of codeControls and power
The controller itself is reporting trouble, or the supply behind it is: a display with dead segments, a keypad that stopped responding after steam or degreaser got behind it, relays that stick, stored recipes or cycles that vanished overnight, a blown control fuse, or one leg of a three-phase feed missing so half the heat or the pump is gone. A full power cycle at the breaker, done as the manual describes, clears a passing glitch; a code that returns, a scorched smell or any sign of moisture behind the panel means the breaker stays off, and that is a visit.
Usually leads toCommercial controls and board repair
Controllers, touch panels, relays, contactors and interlocks tested, and replaced only when the evidence says so.
Shows up asCommercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display
A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.
MakeHobart
A Hobart dish machine that stops holding its rinse heat is usually seen right after the lunch racks clear, so the tank can drain and cool.
SourceHobart LXn / LXGn series instructions manual F41243 (10-23), error code chart
Hobart LXn and LXGn undercounter machines (LXnC, LXnH, LXnR, LXGnPR, LXGnR) with the touchscreen control, per instructions manual F41243. AM16, CL and FT2000 machines use their own displays and are not covered by this chart.
Before you book,
in this order.
Each step comes from Hobart's own guidance for 038 on its commercial appliances. Follow it to the end: the last card says whether this is a visit.
Turn the machine's circuit breaker off.
Find the voltage on the machine's data plate and have an electrician measure the supply.
Once the supply is corrected, turn the breaker back on and press ENTER to clear the message.
Book a visit if 038 appears while the supply measures correct.
Still there?
It usually turns into commercial controls and board repair. Book with the code and the model number.
What not to do
038 is not a failed board, although a board that misreads voltage is possible when the supply tests fine. It is also different from a tripped breaker, which leaves the display dark rather than showing a code.
What you may
notice with it.
The commercial appliance problems 038 tends to arrive with. Answer these at the commercial appliance before anyone is booked.
All problems
Where 038 usually leads
Commercial controls and board repair.
Hobart
commercial appliances.
A Hobart dish machine that stops holding its rinse heat is usually seen right after the lunch racks clear, so the tank can drain and cool.
Hobart commercial appliance repairMore Hobart codes
All 15 Hobart codesControls and power on other makes
In Hobart's own words
The incoming voltage must be at or below
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hobart LXn and LXGn undercounter machines (LXnC, LXnH, LXnR, LXGnPR, LXGnR) with the touchscreen control, per instructions manual F41243. AM16, CL and FT2000 machines use their own displays and are not covered by this chart.
Hobart 038 commercial appliance repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about 038.
Can I clear 038 myself?
Why would a Hobart dish machine get too much voltage?
Is 038 on a Hobart dangerous?
Does 038 clear by itself on a Hobart?
Back to your everyday
Still showing 038?
A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.