Rational Service 60: the ignition box did not start up correctly
Gas iCombi Pro units use an ignition box to light and watch the burners.
Mon–Sat, 8am–8pm
- Ignition and gas
- Commercial cooking line gas repair
- Source: Rational
Book a visit
Three short steps, about a minute.
or call (844) 571-4566
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What Service 60
actually means.
Gas iCombi Pro units use an ignition box to light and watch the burners. Service 60 reports that it did not start up correctly. Rational asks you to restart the unit and to contact a service partner only if the message stays.
Rational commercial appliance display · also shown as 60
What to do when Service 60 shows on the commercial applianceKind of codeIgnition and gas
The unit tried to light and never proved a flame, or lit and then lost it. On a fryer, a griddle, a combi or a gas tumbler the ordinary reasons come first: the gas valve at the unit left partly closed after cleaning, a quick-disconnect hose not fully seated, an igniter crusted with grease or lint, a flame sensor or thermopile that no longer reads the heat, or a draft from a hood or a door pulling the pilot away. Checking the valve and running the reset the manual names are fair; if you smell gas, get everyone out first, and the gas valve, the sensor and every fitting stay with a technician.
Usually leads toCommercial cooking line gas repair
Griddles, charbroilers, restaurant ranges and hot tops: pilots, burners, orifices, valves and hoses, leak-checked after.
Shows up asCommercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display
A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.
MakeRational
A Rational visit is timed after the evening cleaning cycle, when the cabinet is cool and the display can be read without a load inside.
SourceRATIONAL iCombi Pro floor units 20-1/1 and 20-2/1, original instructions for use (US English)
Gas iCombi Pro units only, per the gas section of the floor unit instructions (20-1/1 and 20-2/1, US English).
Before you book,
in this order.
Each step comes from Rational's own guidance for Service 60 on its commercial appliances. Follow it to the end: the last card says whether this is a visit.
Switch the oven off, wait a moment, and switch it on again.
When the number goes away, resume cooking and log the time it happened.
If Service 60 is still displayed after the restart, book a visit and mention it is a gas unit.
Still there?
It usually turns into commercial cooking line gas repair. Book with the code and the model number.
What not to do
Service 60 does not report a burner that failed during cooking; those are the 32 and 33 numbers. It also does not ask you to close the gas valve, unlike Service 32.1.
What you may
notice with it.
The commercial appliance problems Service 60 tends to arrive with. Answer these at the commercial appliance before anyone is booked.
All problems
Where Service 60 usually leads
Commercial cooking line gas repair.
Rational
commercial appliances.
A Rational visit is timed after the evening cleaning cycle, when the cabinet is cool and the display can be read without a load inside.
Rational commercial appliance repairMore Rational codes
Ignition and gas on other makes
In Rational's own words
Switch the unit off and on again.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Gas iCombi Pro units only, per the gas section of the floor unit instructions (20-1/1 and 20-2/1, US English).
Rational Service 60 commercial appliance repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Service 60.
Can I clear Service 60 myself?
Can I fix Service 60 on a Rational myself?
Is Service 60 on a Rational dangerous?
Why does Service 60 appear only on some Rational ovens?
Back to your everyday
Still showing Service 60?
A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.