

Pitco IGNITION FAILURE: the gas burner did not prove it lit
Pitco's matchless ignition lights a pilot, and the ignition module opens the main valve once it senses that pilot.
Mon–Sat, 8am–8pm
- Ignition and gas
- Commercial cooking line gas repair
- Source: Pitco
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or call (844) 571-4566
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What IGNITION FAILURE
actually means.
Pitco's matchless ignition lights a pilot, and the ignition module opens the main valve once it senses that pilot. When the computer calls for heat and the heat feedback does not appear within about 90 seconds, some control versions report it in words as IGNITION FAILURE. A gas supply that is off, a pilot that will not hold, a module that has locked out or a tripped safety switch can all end the same way.
Pitco commercial appliance display
What to do when IGNITION FAILURE shows on the commercial applianceKind of codeIgnition and gas
The unit tried to light and never proved a flame, or lit and then lost it. On a fryer, a griddle, a combi or a gas tumbler the ordinary reasons come first: the gas valve at the unit left partly closed after cleaning, a quick-disconnect hose not fully seated, an igniter crusted with grease or lint, a flame sensor or thermopile that no longer reads the heat, or a draft from a hood or a door pulling the pilot away. Checking the valve and running the reset the manual names are fair; if you smell gas, get everyone out first, and the gas valve, the sensor and every fitting stay with a technician.
Usually leads toCommercial cooking line gas repair
Griddles, charbroilers, restaurant ranges and hot tops: pilots, burners, orifices, valves and hoses, leak-checked after.
Shows up asCommercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display
A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.
MakePitco
A Pitco visit begins only once the vat is cool enough to drain, since nobody on the crew should be reaching near hot oil.
SourcePitco Solstice and Solstice Supreme SG/SSH series gas fryer service manual (L22-345 R1)
Pitco Solstice and Solstice Supreme gas fryers with the computer control; the service manual lists IGNITION FAILURE and HEAT FAIL as the two ways the computer reports the missing feedback.
Before you book,
in this order.
Each step comes from Pitco's own guidance for IGNITION FAILURE on its commercial appliances. Follow it to the end: the last card says whether this is a visit.
Check that the gas supply to the fryer is on at the manual shutoff valve and that the flexible connector has not been pulled loose, without taking any fitting apart.
Switch the control off, pause briefly, then on again so the ignition sequence restarts from the beginning.
If you smell gas, turn the fryer off, avoid switches and flames, get people outside and phone the gas utility or 911 from there; with no gas smell but a repeat failure, book a visit.
Still there?
It usually turns into commercial cooking line gas repair. Book with the code and the model number.
What not to do
IGNITION FAILURE is a burner that did not prove flame, not a fryer that is overheating. It shares its cause list with HEAT FAIL, and Pitco's service manual treats the two messages as the same break in the heat circuit.
What you may
notice with it.
The commercial appliance problems IGNITION FAILURE tends to arrive with. Answer these at the commercial appliance before anyone is booked.
All problemsWhere IGNITION FAILURE usually leads
Commercial cooking line gas repair.
Pitco
commercial appliances.
A Pitco visit begins only once the vat is cool enough to drain, since nobody on the crew should be reaching near hot oil.
Pitco commercial appliance repairMore Pitco codes
Ignition and gas on other makes
In Pitco's own words
“HEAT FAIL” or “IGNITION FAILURE”. This indicates a break in the HD or HFB circuit.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Pitco Solstice and Solstice Supreme gas fryers with the computer control; the service manual lists IGNITION FAILURE and HEAT FAIL as the two ways the computer reports the missing feedback.
Pitco IGNITION FAILURE commercial appliance repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about IGNITION FAILURE.
Can I clear IGNITION FAILURE myself?
Does a Pitco need to be lit with a match after IGNITION FAILURE?
Why does my Pitco show IGNITION FAILURE after the fryer was moved?
Can a tripped high limit cause IGNITION FAILURE on a Pitco?
Back to your everyday
Still showing IGNITION FAILURE?
A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.