The open door of a cold stainless combi oven in a commercial kitchen, its empty racks in view and a thin core temperature probe hanging on its holder inside the cavity, nobody at the combi oven.

Pitco Prob: the digital control has lost the probe signal

The Digital Solid State Control has a short display, so it abbreviates.

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Mon–Sat, 8am–8pm

  • Sensors and probes
  • Commercial controls and board repair
  • Source: Pitco

Book a visit

Three short steps, about a minute.

or call (844) 571-4566

What Prob
actually means.

The Digital Solid State Control has a short display, so it abbreviates. When it cannot see the probe at all, it shows Prob, and Pitco's service manual sends the technician to test the probe and then the wiring and connectors back to the control for continuity.

Pitco commercial appliance display

What to do when Prob shows on the commercial appliance

Before you book,
in this order.

Each step comes from Pitco's own guidance for Prob on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Turn the control off and stop frying on that tank.

02

Write down when Prob first showed and whether it comes and goes, which helps find a loose connector.

03

Have the probe and its connections metered on a visit.

Still there?

It usually turns into commercial controls and board repair. Book with the code and the model number.

What not to do

Prob alone is the open probe; Prob followed by HI is the shorted probe. Neither is the same as HEAt FAIL, which is about the heat circuit rather than the temperature reading.

Where Prob usually leads

Commercial controls and board repair.

Controller, touch panel, probe or sensor, relay, contactor, power supply, door switch or interlock, tested before anything is changed · moderate.

In Pitco's own words

If display reads “Prob”,
Pitco Solstice and Solstice Supreme SG/SSH series gas fryer service manual (L22-345 R1) Pitco Solstice and Solstice Supreme SG/SSH series gas fryer service manual (L22-345 R1)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Pitco Digital Solid State Control on Solstice and Solstice Supreme gas fryers; the computer control shows the same condition as PROBE OPEN.

Pitco Prob commercial appliance repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A restaurant team working a busy commercial kitchen line.
For the heart of your home.

Questions
about Prob.

Can I clear Prob myself?
Turn the control off and stop frying on that tank. If it comes back, it needs a visit.
What is the difference between Prob and Prob HI on a Pitco?
Prob means the probe circuit is open. Prob HI means it is shorted. Both stop the control from reading the oil.
Why does Prob come and go on my Pitco?
An intermittent message often points to a connector or wire that loses contact as the fryer heats and cools. The technician checks continuity along the whole run.
Is Prob on a Pitco the probe or the control?
Pitco's test order starts at the probe and its wiring. The control is considered only after those check out.

Back to your everyday

Still showing Prob?

A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.

(844) 571-4566 Schedule a repair