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A stainless door-type dish machine in a restaurant dish room with its hood raised and its wash chamber empty, a clean wire rack on the landing table beside it, the tiled floor dry, nobody at the dish machine.

Pitco POSSIBLE FILTER ISSUE: the auto filter did not refill the tank

At the end of an automatic filter cycle the control asks whether the vat is full.

(844) 571-4566

Mon–Sat, 8am–8pm

  • Water, fill and drain
  • Dish machine repair
  • Source: Pitco

Book a visit

Three short steps, about a minute.

or call (844) 571-4566

What POSSIBLE FILTER ISSUE – CHECK AND RESOLVE
actually means.

At the end of an automatic filter cycle the control asks whether the vat is full. Each NO runs the pump for another 20 seconds. After the fourth NO, the fryer turns off and shows POSSIBLE FILTER ISSUE – CHECK AND RESOLVE, because oil is not getting back into the tank as it should.

Pitco commercial appliance display · also shown as POSSIBLE FILTER ISSUE

What to do when POSSIBLE FILTER ISSUE – CHECK AND RESOLVE shows on the commercial appliance

Kind of codeWater, fill and drain

Water is not arriving, not reaching its level, not heating or not leaving on time. A dish machine may be short of fill because a supply valve is half closed or its line strainer is clogged, it may drain slowly through a scrap basket full of debris, or its booster may be too scaled to heat the rinse; a combi's steam generator may be scaled or its water treatment exhausted; a washer-extractor may time out on a slow drain. Opening the supply valve, cleaning strainers with the unit off and checking the drain line are fair; a pump, a fill valve, a heater or a leak near wiring is a visit.

Usually leads toDish machine repair

Undercounter, door-type and conveyor dish machines: tank heaters, boosters, wash pumps, fill and drain valves.

Shows up asCommercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

A commercial appliance error code appears as letters or numbers on a combi, fryer, reach-in controller, dish machine or laundry machine display, or as a flashing light or an alarm tone.

MakePitco

A Pitco visit begins only once the vat is cool enough to drain, since nobody on the crew should be reaching near hot oil.

SourcePitco Reduced Oil Volume frying system SELV14, SELV14T, SELV184 installation and operation manual (L20-406 Rev 7)

Pitco auto-filter models covered by the SELV14, SELV14T, SELV184 (L20-406) and SSHLV14, SSHLV184 (L20-407) manuals.

Before you book,
in this order.

Each step comes from Pitco's own guidance for POSSIBLE FILTER ISSUE – CHECK AND RESOLVE on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Press YES to acknowledge the message, as the manual directs.

02

When the oil has cooled enough to handle safely, check the filter pan for a clogged filter envelope, a loose pickup tube screen or a filter pan that is not pushed fully in.

03

Clean the pump strainer if your staff are trained to, then try one more filter cycle; if the tank still will not refill, book a visit.

Still there?

It usually turns into dish machine repair. Book with the code and the model number.

What not to do

The message is about oil not returning, not about the fryer's heat. Excess bubbling during return points at air leaks at the pickup or strainer cap, which Pitco lists separately.

What you may
notice with it.

The commercial appliance problem POSSIBLE FILTER ISSUE – CHECK AND RESOLVE tends to arrive with. Answer these at the commercial appliance before anyone is booked.

All problems

Before you call

Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

All 8 causes, cheapest first
Close view of the dark touch control panel on the front of a stainless combi oven in a commercial kitchen, one abstract amber warning indicator glowing among unlit icons, the steam-fogged glass door blurred beside it. Problem

Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

8 causes, cheapest first

Where POSSIBLE FILTER ISSUE – CHECK AND RESOLVE usually leads

Dish machine repair.

Dish machine tank heater or booster element, thermostat, fill valve, float switch, drain valve, wash pump seal or motor, conveyor drive · moderate.
Book a visit What the job involves

Pitco
commercial appliances.

A Pitco visit begins only once the vat is cool enough to drain, since nobody on the crew should be reaching near hot oil.

Pitco commercial appliance repair

More Pitco codes

HEAT FAILIGNITION FAILUREPROBE OPENSYSTEM FAILUREProbProb HIDRAINING TURN OFFIs vat full?FILTER?

Water, fill and drain on other makes

Alto-Shaam E01Blodgett Water Level ErrorCleveland LOW WATER lightDexter F2Frymaster E33Hatco LO H2OHobart 019Miele Professional F18
All 47 codes of this kind
A working restaurant cooking line under a stainless ventilation hood, two stainless gas fryers with baskets hanging above the oil, a flat griddle and a combi oven with a glass door beside them, the equipment clearly the subject, a cook seen only from behind and shoulders down at the far end of the line, warm kitchen light, small blue flames visible under the griddle. Pitco builds this

Commercial cooking equipment

Fryers, griddles, charbroilers, restaurant ranges, convection and combi ovens, steamers, kettles, holding cabinets and toasters, on gas or electric, that make up the hot side of a kitchen line.

In Pitco's own words

fryer will turn OFF and display ‘POSSIBLE FILTER ISSUE – CHECK AND RESOLVE’. Press the ‘YES’ key to
Pitco Reduced Oil Volume frying system SELV14, SELV14T, SELV184 installation and operation manual (L20-406 Rev 7) Pitco SSHLV14 and SSHLV184 series installation and operation manual (L20-407 rev.5)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Pitco auto-filter models covered by the SELV14, SELV14T, SELV184 (L20-406) and SSHLV14, SSHLV184 (L20-407) manuals.

Pitco POSSIBLE FILTER ISSUE – CHECK AND RESOLVE commercial appliance repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A restaurant team working a busy commercial kitchen line.
For the heart of your home.

Questions
about POSSIBLE FILTER ISSUE – CHECK AND RESOLVE.

Can I clear POSSIBLE FILTER ISSUE – CHECK AND RESOLVE myself?
Press YES to acknowledge the message, as the manual directs. If it comes back, it needs a visit.
Why did my Pitco turn off in the middle of filtering?
It turns off after the fourth NO to the vat-full prompt, which tells it the oil is not coming back. That is when POSSIBLE FILTER ISSUE appears.
What usually stops oil returning to a Pitco tank?
Pitco's chart lists a dirty filter envelope, a clogged pump strainer, a filter pickup not pushed in, worn O-rings and a loose pickup screen.
Is there oil on the floor when a Pitco shows POSSIBLE FILTER ISSUE?
Not usually; the oil is normally still in the filter pan. Check around the fryer anyway and keep the floor dry.

Back to your everyday

Still showing POSSIBLE FILTER ISSUE – CHECK AND RESOLVE?

A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.

Schedule a repair Call (844) 571-4566
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