A gray electrical disconnect box on a tiled commercial kitchen wall beside a stainless convection oven, the oven's heavy power cord running up to it, the disconnect handle set to off, nobody near it.

Victory Etc: the control clock has an error

The Carel control keeps a clock for time bands and for timestamping its alarm log.

(844) 571-4566

Mon–Sat, 8am–8pm

  • Controls and power
  • Commercial controls and board repair
  • Source: Victory

Book a visit

Three short steps, about a minute.

or call (844) 571-4566

What Etc
actually means.

The Carel control keeps a clock for time bands and for timestamping its alarm log. Etc, log code 9, says the clock is wrong or lost. Victory's table shows time bands disabled and a manual reset.

Victory commercial appliance display

What to do when Etc shows on the commercial appliance

Before you book,
in this order.

Each step comes from Victory's own guidance for Etc on its commercial appliances. Follow it to the end: the last card says whether this is a visit.

01

Note when Etc appeared, especially after a power outage.

02

Check that the cabinet is holding temperature normally.

03

Book a visit to set the clock and reset Etc if you cannot do it from the menu.

Still there?

It usually turns into commercial controls and board repair. Book with the code and the model number.

What not to do

Etc is not a cooling problem. It does make alarm log times unreliable until the clock is set.

What you may
notice with it.

The commercial appliance problem Etc tends to arrive with. Answer these at the commercial appliance before anyone is booked.

All problems

Where Etc usually leads

Commercial controls and board repair.

Controller, touch panel, probe or sensor, relay, contactor, power supply, door switch or interlock, tested before anything is changed · moderate.

In Victory's own words

Etc 9 Clock Error NO NO NO Manual Time bands disabled
Victory RS and RSA reach-in installation and operating instructions, 809-190A rev. H (02/05/2026)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From the alarm code table of the Carel control in Victory's RS/RSA reach-in manual (809-190A rev. H, 2026); the HS/HIS warming cabinet manual carries the same table.

Victory Etc commercial appliance repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A restaurant team working a busy commercial kitchen line.
For the heart of your home.

Questions
about Etc.

Can I clear Etc myself?
Note when Etc appeared, especially after a power outage. If it comes back, it needs a visit.
Does Etc stop my Victory from cooling?
No. It disables time-based features, not cooling.
Why are the alarm times wrong on my Victory?
If the clock has an error, the log timestamps cannot be trusted. Set the clock and reset Etc.
Can the Carel Applica app help with Etc on a Victory?
The app connects over Bluetooth to view alarms and history; the technician can use it to check the control's state.

Back to your everyday

Still showing Etc?

A booking with a code goes further when it has the code as shown, the model and serial from the data plate, and a word on whether the unit still holds temperature, heats, rinses or spins. With those three, the office can match the likely part to your unit the same day.

(844) 571-4566 Schedule a repair