CommercialApplianceRepair.center (844) 571-4566Mon–Sat, 8am–8pm Book a visit
A working restaurant cooking line under a stainless ventilation hood, two stainless gas fryers with baskets hanging above the oil, a flat griddle and a combi oven with a glass door beside them, the equipment clearly the subject, a cook seen only from behind and shoulders down at the far end of the line, warm kitchen light, small blue flames visible under the griddle.

Star
Restaurant Equipment Repair

Star equipment is usually checked in the slow window after breakfast, while the cooking surface cools.

(844) 571-4566

Mon–Sat, 8am–8pm

  • 1 commercial appliance types
  • 5 problems we see
  • 4 error codes

Book a visit

Three short steps, about a minute.

or call (844) 571-4566

Star commercial appliances,
specifically.

Star Manufacturing builds countertop cooking equipment in Tennessee: griddles, charbroilers, hot plates, fryers, waffle bakers, sandwich grills, hot dog equipment, and the Star Holman line of conveyor toasters and conveyor ovens. It shows up most in quick-service kitchens, convenience stores and concession stands, where one small unit carries a whole menu item.

The Star lineup

Builds1 commercial appliance type

Commercial cooking equipment

Called out forCommercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

and 4 more problems on Star

Repairs we do10 repairs, on any make

Commercial appliance diagnostic visit · Walk-in cooler repair · Reach-in and prep table repair · Commercial fryer repair

Error codesPREHT · COOL DOWN · LOW TEMP · CLEAN WAIT

4 Star codes with a page of their own

The Star
lineup.

Star builds 1 of the 4 commercial appliance types this site covers. Which one decides how the visit is planned.

All commercial appliance types
Cooking equipment

Commercial cooking equipment

5 of the problems we see on Star come up on it Commercial cooking equipment repair

What is particular
to Star.

We work on Star-Max and Ultra-Max griddles, charbroilers and hot plates, Star fryers, Star Holman conveyor and contact toasters, conveyor ovens, sandwich grills, waffle bakers and hot dog equipment. Gas and electric models share cabinets but have different heat controls.

Control type is in the model number

Star-Max gas griddles end in a code for their control: MF manual, TF thermostat, TSPF thermostat with safety pilot, TCHSF the same with a chrome plate. Knowing the letters tells us whether a cold section is a burner valve, a thermostat or a pilot safety before we arrive.

Standing pilots need patience

On safety-pilot griddles the knob has to be held in for up to a minute while the pilot heats its safety. A pilot that will not hold after that is the safety or the pilot flame, not the user.

Words on the display, not codes

Star's digital units, such as Holman conveyor toasters and rolling tortilla warmers, speak in words like PREHT, COOL DOWN and LOW TEMP. Most of those are normal modes, so we read them with staff before treating them as a problem.

Conveyor parts wear

Conveyor toasters and ovens have belts, drive motors and elements that wear with hours of use. A slow or uneven toast is often a stretched belt or a weak element rather than the control.

Parts

Thermostats, safety valves, pilots, elements and conveyor belts are matched to the model and control suffix on the data plate. Star lists many of the same part numbers across sizes, which often keeps common parts easy to get.

Repair or replace

Most Star countertop units are simple enough that a failed thermostat, pilot safety or element is worth replacing. When a griddle plate is warped or a conveyor frame is worn out, a new unit is often the better buy.

Book your Star visit

What we are
called out for.

On Star, most often commercial appliance error code on a combi, fryer, dish machine or laundry display.

All problems

Star error codes

All Star codes
Close view of the dark touch control panel on the front of a stainless combi oven in a commercial kitchen, one abstract amber warning indicator glowing among unlit icons, the steam-fogged glass door blurred beside it.

Commercial Appliance Error Code on a Combi, Fryer, Dish Machine or Laundry Display

8 causes, cheapest first

 Close view through the open lower door of a stainless commercial griddle, a small blue pilot flame barely visible at the tip of the pilot burner beside a copper thermocouple tube, grease-darkened steel around it.

Pilot Won't Stay Lit on a Fryer, Griddle or Steamer on the Line

6 causes, cheapest first

 An empty stainless restaurant cooking line after hours, every burner on the fryers and griddle dark and cold, a yellow gas shutoff handle on the pipe behind the line turned crosswise to closed, the back door of the commercial kitchen propped open to the night. Gas, fire, food at risk or water near power

Commercial Kitchen Gas Smell Along the Cooking Line: Clear the Room First

6 causes, cheapest first

 A stainless commercial fryer on a kitchen line with its oil sitting still and pale in the vat, two empty wire baskets hanging on the rack above, the burner sight opening at the front dark.

Commercial Fryer Not Heating or Slow to Recover Between Baskets

6 causes, cheapest first

Not a
Star?

Star is one of 35 commercial appliance makes on this site. The other 34 each have a page of their own.

All 35 brands

Star commercial appliance repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A restaurant team working a busy commercial kitchen line.
For the heart of your home.

Questions about
Star commercial appliances.

Why does my Star griddle pilot go out when I let go of the knob?
The safety needs the pilot to heat it first. Star says to hold the knob in for about 60 seconds; if it still goes out, the pilot or safety needs service.
What do the letters after a Star griddle model mean?
They name the control: MF is manual, TF thermostat, TSPF thermostat with safety pilot, and TCHSF adds a chrome plate. The suffix tells a technician which parts to bring.
Why does the Star conveyor toaster keep running after I turn it off?
It is cooling down. The fan and conveyor run for five minutes with COOL and DOWN on the display, then it shows OFF.
Do you repair Star hot dog rollers and tortilla warmers?
Yes. They use heaters, motors and simple controls like the rest of the line, and we service them on the same visit.

Back to your everyday

Book your Star visit.

Have the commercial appliance's model number ready — on Star it decides which parts come on the first visit.

Schedule a repair Call (844) 571-4566
(844) 571-4566 Schedule a repair